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Amazon is hiring: UX Designer, Amazon Business in Austin

Amazon, Austin, TX, United States, 78716

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Job ID: 2902437 | Amazon.com Services LLC

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business User Experience team champions the business customer in the Amazon Marketplace and supports procurement elements for Amazon Business customers. Areas that a UX Designer will support include partnering with cross-functional stakeholders to deliver customer-centric solutions for admins involved in business procurement for all sizes of businesses. You will work with the foundational services team to enhance the account management tools in the account setup and configuration space.

Key Job Responsibilities

The UX Designer's role is to facilitate and define product requirements, and technical feasibility. They will be expected to pull insights, guide product stakeholders into design exercises and activities to shape and prioritize user stories ahead of designing solutions. This role must be able to recognize risks and effectively communicate and escalate issues that may impact the customer experience, then help to arrive at solutions that are acceptable to cross-functional stakeholders - be it peers or skip-level. This role is a key contributor to generating design documents that succinctly communicate recommendations, limitations, trade-offs and product direction. This role will be instrumental in helping to inform and shape product roadmaps, business goals, objectives and metrics that all add customer value.

A Day in the Life

The UX Designer is a vocal advocate for the customer. This role operates as an ambassador for best practices, and will be a highly visible team player through their ability to pull stakeholders together to collaborate. As a UX designer, this role will lead design, conduct retros & research that can influence engineering team decisions to enable optimal solutions for our customers.

BASIC QUALIFICATIONS

  • Capacity to own and drive the design process and independently define requirements, scope projects and prioritize tasks
  • Experience working on a collaborative team and directly with developers for design implementation
  • Experience conducting informal user research methods to validate designs with users
  • A clean sense of design aesthetics, and a natural propensity towards simplification over complication
  • Familiarity with the technical considerations needed when designing
  • Experience designing customer facing products
  • Retail/e-commerce experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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