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JPMorgan Chase & Co.

Payments Digital and Design Control Manager - Vice President

JPMorgan Chase & Co., Chicago, IL, United States

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Join the Firm-wide Control Management team at J.P. Morgan, where we provide a centralized view of all control functions, driving real-time problem detection, escalation, and solutions. Our Payments Controls Organization is transforming its strategic operating model, integrating product, operations, and technology controls.

This is a role where you can make a real difference! As a Vice President in the Payments Control team, you'll align cross-functional support to business priorities and lead the execution of a Digital & Design payment regulatory agenda. Collaborate with global and regional partners to develop and implement the Payments end-to-end controls strategy.

As a Vice President in the Payments Control team, you will oversee the end-to-end system of controls, engage with senior leadership, and drive data-driven decision-making. Your role involves managing risk, delivering executive reporting, and building a high-performing team to support the Payments control strategy.

Job Responsibilities:

  • Drive oversight of controls that mitigate risk through engagement, reviews, and analysis.
  • Engage with senior leadership and committees to assess priorities across WP controls teams.
  • Lead problem-solving and data-driven decision-making, including process design and re-engineering.
  • Identify and manage risks to the delivery of target operating model strategies.
  • Align key stakeholders to influence and build consensus.
  • Deliver executive reporting and analytics to support business decisions.
  • Create executive communications, status reporting, and metrics.
  • Manage a matrixed team, developing skills and capacity to support control objectives.
  • Oversee controls impacting Payments, including front line, operational, and technology controls.
  • Chair regional and governance forums and play a key escalation role.
  • Oversee a regular testing program of the control framework, including product reviews.

Required Qualifications, Skills, and Capabilities:

  • Relevant industry experience, ideally with business management and financial experience.
  • Experience managing and motivating teams, providing vision and credibility.
  • Ability to influence outcomes and operate effectively in a matrix organization.
  • Strong communication skills, with the ability to synthesize information and provide clear updates.
  • Solution-oriented with a proactive approach to improving business processes.
  • Excellent quantitative and analytical problem-solving skills.
  • Experience working with geographically distributed and culturally diverse teams.
  • Proven ability to achieve quality results in a high-pressure, rapidly changing environment.

Preferred Qualifications, Skills, and Capabilities:

  • Experience in control management or a related field.
  • Familiarity with regulatory requirements and compliance in the payments industry.
  • Technical and analytical skills, including data manipulation.
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