Intuit
Intuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences for businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product, and design insights. Responsibilities Lead a track of strategic research providing actionable insights by collaborating with designers, product managers, and engineers adhering to best practices with integrity and rigorous execution of research. Plan and execute original user research including creating planning documents, study organization, data analysis, and in-depth reporting of insights. Bring in outside-in learnings through desk research, competitive reviews, and third-party data sources. Leverage internal data to bring additional insights and help shape a point-of-view. Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches, and everything in between. Deliver high-impact insights that blend the customer’s needs and business considerations to help drive product strategy in well-articulated reports. Thrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivots. Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. The expected base pay range for this position is: Bay area: $148,500 - $201,000 San Diego: $136,000 - $184,000 This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Minimum Requirements Bachelor's Degree in Psychology, Human Factors, or equivalent fields, strong preference for Master’s degree or higher. Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis, and reporting. 5 years of industry experience in technology applications including mobile. Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys, and experimental design. Multi-method skills preferred including survey design and analysis. Ability to turn analysis into a compelling story across all levels of leadership in the organization. J-18808-Ljbffr