GTT, LLC
Job Description
Job Description
Job Title: Technical Writer
Work Type: Remote
Location: Augusta, ME
Top 3 Skills:
Required Skills:
Benefits:
About the Company
Augusta, ME-based company with 12,000+ employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated four-star employer on Glassdoor and Indeed.
25-18055 #LI-GTT #gttjobs #LI-Remote
Company DescriptionWork Type: Remote
Location: Augusta, ME
Top 3 Skills:
- Technical Documentation
- Experience with SOP's and Training Documents
- Testing LMS to ensure all data is accurate.
Required Skills:
- Review and approve procedures for use of online documentation tools as appropriate.
- Identify business and technical documentation needs that are not currently addressed.
- Own documentation libraries and subscription lists
- Promote the need for developing and using standard documentation for all processes within the organization.
- Perform detailed reviews of interim and final tasks as appropriate.
- Oversee processing of service requests.
- Manage, deploy, and schedule Technical Writer activities.
- Develop and manage short and long-term documentation plans and schedules.
- Understand work requests/needs within the clientIT.
- Manage the accomplishment of delivery metrics in support of contractual obligations in the areas of service delivery, on time performance.
- Work with Team Leads and Group Leads to set documentation goals.
- Ensure work remains within the agreed project scope.
- Coordinate work with other Lead Technical Writers as appropriate.
- Coordinate and procure the required skills and techniques required by the Application Teams for documentation needs.
- Communicate accurate and useful status reports to Group Lead and other management on a timely basis.
- Anticipate, identify, track, and resolve issues and risks affecting own work and the work of the Application Team.
- Develop contingency plans as necessary.
- Manage expectations of the Technical Writers' internal and external customers.
- Define documentation quality standards as needed.
- Conduct post-project reviews and quality assessments.
- Ensure that defined processes are followed.
- Communicate related improvement measures to the team.
- Communicate clearly to Technical Writers their goals, organizational philosophies, and policies and procedures.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Company
Augusta, ME-based company with 12,000+ employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated four-star employer on Glassdoor and Indeed.
25-18055 #LI-GTT #gttjobs #LI-Remote
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015