Communication Analyst, Stock Plan Services Job at Fidelity Investments in Coving

Job Description: The Role As a Communication Analyst, you will support the tactical elements of communication based on strategic direction from the Stock Plan Services (SPS) Operations Team lead and the Communications Plan Service team. You will support both the development and execution of the communication pieces. You are responsible for developing and following operational procedures to support the SPS business strategy and vision. The Communication Analyst role plays a meaningful role in the execution of our Communication and Education (C&E) offering. In collaboration with the Senior Communications Managers, you will be part of a team that delivers outstanding communication service to our SPS clients. Passionate about execution, you will support the Communication and Education offering. Supporting projects based on strategic direction from the Operations team Lead and Communications Plan Services team (Communication Managers & CPS Team Lead) Knowledge of Fidelity's services and communication offering Solid understanding of communication process, operational and system requirements Coordinating the tactical elements of the communications creation and execution processes. Ensuring the delivery of accurate and on time communications through the utilization of various systems through various mediums-electronic, print, and online. Contributing to ongoing process improvement initiatives The Expertise and Skills You Bring Bachelor's degree or proven relevant experience Operations, and/or Project management experience required Financial services or Equity Compensation industry experience preferred Demonstrate a high level of accuracy/attention to detail and the ability to prioritize in a changing environment Build rapport and credibility and foster positive relationships with teammates and internal business partners Demonstrate teamwork and cooperation in support of achievement of organizational objectives and goals Ability to embrace change, anticipate the impact and redirect self by efficiently shifting gears with minimum supervision Experience using multiple software/tools. Including Microsoft Office, Adobe Acrobat, and a variety of proprietary systems The Team The Stock Plan Communications Team is a valuable resource in aligning our participant C&E offering to meet the needs of plan sponsors; to provide participants with comprehensive education on their plan features, and mentorship on how to improve their benefits in building a secure financial future. Certifications: Category: Communication Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.