Lumen Solutions Group Inc.
Lumen Solutions Group Inc. is hiring: Instructional Designer in Baltimore
Lumen Solutions Group Inc., Baltimore, MD, United States, 21276
Lumen Solutions Group Inc. provided pay range This range is provided by Lumen Solutions Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $39.00/yr - $39.00/yr
Role: Instructional Designer
Key Responsibilities:
Design and develop training materials for Salesforce and FACETS claims platform or other CRM implementations in an operational environment.
Shift training methodology from traditional instructor-led formats to a modular, just-in-time approach for improved accessibility and efficiency.
Create quick reference guides and other easy-to-digest learning materials to support on-demand learning.
Must-Have Skill Sets:
Experience with Salesforce and FACETS claims platform (or similar CRM systems in an operational setting).
Instructional Design expertise , including transitioning to a just-in-time, modular training approach .
Technical writing and content development skills to create concise, effective quick reference guides .
Ability to analyze training needs and adapt learning materials accordingly.
Strong communication and collaboration skills to work with cross-functional teams and stakeholders.
Seniority level Mid-Senior level
Employment type Contract
Job function Health Care Provider
Industries Insurance and Hospitals and Health Care
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