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Cambridge Management, Inc.

Cambridge Management, Inc. is hiring: Community Manager - COO in Tampa

Cambridge Management, Inc., Tampa, FL, United States, 33646

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Location: Country Oaks
14316 Dake Ln
Tampa, FL 33613, USA

Pay Range: $28 USD to $30 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About us: Cambridge Management, Inc. (CMI) began in 1987 as a small team managing a portfolio of communities in Tacoma, Washington. Our focus soon shifted to providing quality management for affordable housing communities. Today, our team has grown to nearly 350 employees managing 114 communities and more than 9,000 apartment homes.

Why work for us: Cambridge Management, Inc. offers the following Compensation and Benefits package for full-time employees:

Position Salary Range: $28.00 - $30.00

Paid time off:

  • An accrual of 80 hours Vacation.
  • Up to 6 paid sick days per year. (varies based on state sick leave laws)
  • 8 paid holidays
  • 2 paid floating holidays.

Benefits offered:

  • 401(k) with employer match
  • Voluntary benefits available

Job Summary: Under the direct supervision of the Regional Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management of the multi-family community, maximizing cash flow while preserving assets, achieving budgeted NOI, ensuring LIHTC and/or HUD compliance, and providing a quality living environment for residents.

Requirements

Essential Functions

  • Oversee all financial performance of the property and work towards achieving budgeted NOI.
  • Ensure all OneSite data is correct by monitoring input and report functions.
  • Recommend and oversee all capital improvements and maintenance.
  • Serve as property representative in court proceedings under direction of legal counsel.
  • Support the leasing team by leasing apartments and ensuring all move-in paperwork is accurately prepared.
  • Maintain knowledge of market rents and demographics.
  • Monitor compliance with Fair Housing regulations and other laws.
  • Recruit and select team members.
  • Maximize cash flow at the property.
  • Create annual operating budget and business plan.
  • Prepare variance report monthly.
  • Review and analyze financial statements and make recommendations.
  • Ensure contracted services and materials are accounted for.
  • Process delinquent residents according to policy.

Marketing

  • Monitor rental activity and all on-site sales.
  • Evaluate and recommend rental pricing.
  • Manage the monthly renewal process.

Customer Service

  • Complete a daily inspection of the property.
  • Monitor service operations to ensure requests are completed.
  • Supervise safety and risk management functions.
  • Provide excellent customer service.
  • Train and mentor team members.
  • Generate employee schedules.

Knowledge, Skill, and Competency Requirements

  • Superior management and leadership skills.
  • Knowledge and experience managing a multi-family operation.
  • Strong understanding of financial statements.
  • Superior customer service skills.
  • Professional communication skills.
  • Detail-oriented and ability to manage conflicting priorities.

Computer Skills:

  • Working knowledge of Office 365.
  • Industry software experience required.

Physical Requirements:

  • Requires sitting, standing, and walking for prolonged periods.
  • Position requires frequent reaching, pushing, pulling, and lifting up to 20 pounds.

Experience/Education:

  • High School Diploma or equivalent, Bachelor’s degree or CPM highly preferred.
  • 3+ years property management experience.

Driving:

Must have a valid driver’s license.

This job description does not create an employment contract other than an “at will” relationship.

Additional Notes:

Offers contingent upon successful completion of background check, drug screen, and MVR check (if required by position).

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