Omni Inclusive
Department Description:
Leaders from the world's most respected brands trust Salesforce to solve today's digital imperative and uncover tomorrow's potential. The Salesforce Innovation Center (SIC) brings our top executives and experts together with C-suite customers to partner on the path ahead. We design strategic, customer-centric discussions that reimagine what's possible, drive change, and enable companies to work smarter, collaborate better, and build deeper relationships - starting now.
Role Description:
Lead the Marketing, Communications, and Enablement team and its efforts across the Global SIC, with some support extending to the larger Global Relationship Management team.
Responsibilities:
* Communication strategy planning and execution, daily copywriting, editing, distributing, and synthesizing of content that spans across global audiences: marketing leadership, internal discussion leaders, sales leadership, account executives, as well as C-suite customers from Salesforce's top accounts.
* Quarterly performance communications for the SIC program. Templates, communication plans, and collaborative partnerships will be outlined for seamless continuation of an already established process.
* Maintain and update communication templates, guidelines, and workflows that enable cross-functional team members to share holistic updates and information across multiple channels and teams.
* Oversee the SIC team's various Slack channels, Global SIC Resource Hub, and other globally leveraged tools that enable the field (Salesforce Account Teams) to build deeper relationships with our customers.
* Lead project meetings, including kick-offs, brainstorming sessions, status reviews, and leadership approvals to drive accountability and ensure Key Performance Indicators (KPIs) exceed or meet outlined targets.
* Meet with SIC Leadership and update the team on the progress and challenges of the Marketing, Comms, and Enablement Team.
* Work with SIC Content Experience Designer and help to prioritize team projects and requests.
Required Skills and Experience:
* Experience with Salesforce, Google Suite, Slack
* Outstanding presentation, communication and collaboration skills
* Proficiency copywriting across multiple channels (email, blog, social, web, presentations)
* Ability to interpret and synthesize feedback from multiple stakeholders
* Flexibility to iterate with a team, but comfortable making decisions to drive forward as needed
* Self-motivated, independent, and committed to getting things done
Preferred Skills and Experience:
* Experience with Salesforce Marketing Cloud, Slack Block Kit, Quip
* Basic design experience
Leaders from the world's most respected brands trust Salesforce to solve today's digital imperative and uncover tomorrow's potential. The Salesforce Innovation Center (SIC) brings our top executives and experts together with C-suite customers to partner on the path ahead. We design strategic, customer-centric discussions that reimagine what's possible, drive change, and enable companies to work smarter, collaborate better, and build deeper relationships - starting now.
Role Description:
Lead the Marketing, Communications, and Enablement team and its efforts across the Global SIC, with some support extending to the larger Global Relationship Management team.
Responsibilities:
* Communication strategy planning and execution, daily copywriting, editing, distributing, and synthesizing of content that spans across global audiences: marketing leadership, internal discussion leaders, sales leadership, account executives, as well as C-suite customers from Salesforce's top accounts.
* Quarterly performance communications for the SIC program. Templates, communication plans, and collaborative partnerships will be outlined for seamless continuation of an already established process.
* Maintain and update communication templates, guidelines, and workflows that enable cross-functional team members to share holistic updates and information across multiple channels and teams.
* Oversee the SIC team's various Slack channels, Global SIC Resource Hub, and other globally leveraged tools that enable the field (Salesforce Account Teams) to build deeper relationships with our customers.
* Lead project meetings, including kick-offs, brainstorming sessions, status reviews, and leadership approvals to drive accountability and ensure Key Performance Indicators (KPIs) exceed or meet outlined targets.
* Meet with SIC Leadership and update the team on the progress and challenges of the Marketing, Comms, and Enablement Team.
* Work with SIC Content Experience Designer and help to prioritize team projects and requests.
Required Skills and Experience:
* Experience with Salesforce, Google Suite, Slack
* Outstanding presentation, communication and collaboration skills
* Proficiency copywriting across multiple channels (email, blog, social, web, presentations)
* Ability to interpret and synthesize feedback from multiple stakeholders
* Flexibility to iterate with a team, but comfortable making decisions to drive forward as needed
* Self-motivated, independent, and committed to getting things done
Preferred Skills and Experience:
* Experience with Salesforce Marketing Cloud, Slack Block Kit, Quip
* Basic design experience