Mindlance
MSP-Product Design/Development Professional 4 (Lead Product Design/UX Designer)
Mindlance, Louisville, Kentucky, us, 40201
Job Details:
Job Title:
Lead Product Design/UX Designer Location: Chicago, IL or Louisville, KY (Open for Remote. Prefer EST or CST hours) Duration: 10 months (Potential To Extend) Type: Full-Time, Contract
Description: Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringing complex information to users in a simplified, easy-to-understand manner? Are you interested in collaborating with a broad range of creative, technical, strategic and business professionals as a relentless champion for best-of-class cross-channel experiences? Do you thrive in an environment that works on high-visibility projects? If so, this may be the position for you! Our client is committed to investing in innovative digital experiences that improve our consumers' quality of life and their interaction with us. We connect a wide array of users-including consumers, members, providers, employers and agents/brokers-with organization and with one another, to drive user engagement and satisfaction and bring increasing value to the business. Assignment Capsule At our client's, the Experience Transformation team is an experience-oriented, multi-disciplinary team that solves for customer needs while enabling strategic and operational goals. Joining our dedicated group of Product Designers, Experience Strategists and User Experience Designers focused on consumer experience and supporting our suite of digital products, you would be responsible to work closely with senior Product Management and Engineering Leads to shape product and business strategies. You will drive prioritization, planning, and decision-making across multiple product teams, while creating exceptional user-centered experiences that achieve business goals and exceed user expectations. The team is focused on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment. While not directly managing staff, the Lead Product Designer must adeptly guide interdisciplinary teams throughout the entire design process, from initial research and strategy to ideation, prototyping, testing, and final implementation. The UX Design Lead need not excel in every aspect individually but ensure teams delivery high-quality outcomes through their guidance and oversight.
As a User Experience Design Lead, you will: Take the lead in User Experience design, developing industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business. Translate consumer insights into design strategies and execution that meet real user needs. Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables. Build trust and consensus with key stakeholders and varying senior leaders by utilizing storytelling, user journeys, prototypes, and other UX strategies to articulate complex concepts, customer problems, and potential solutions. Create strategic design deliverables such as strategy decks, visions of future experiences and evangelize these strategies across different teams and workstreams. Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing shared understanding, and promoting team alignment. Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly. Partner with CX Insights to create long-term research strategies and facilitate ongoing discovery and iterative delivery. Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture.
Key Competencies Big Picture Thinking
Ability to see the big picture and make good design decisions that may require trade-offs between business goals and design standards. Dedicated to envisioning and influencing the entire ecosystem in order to create a seamless, holistic experience for consumers. Ability to precisely articulate design rationale through a compelling narrative. Demonstrated ability to create designs that excite stakeholders just as much as users.
Leadership
Ability to influence senior leaders, peers, and diverse teams consisting of a multitude of perspectives. Encourage creativity and risk-taking. Relentless advocacy for solutions that solve real user problems and remove barriers for our consumers.
Professionalism
Have a strong professional presence, be approachable, respectful, open, transparent, and easy to work with - even in stressful, challenging situations. Be flexible - able to change course when needed. Have self-awareness, be comfortable receiving feedback, and work to continually improve. Make complex things simple, even when in white space and confronted with unclear situations. Possess excellent verbal, written, and presentation skills.
Role Essentials
At least 7 years of experiences as a Product Designer, User Experience Designer, or Interaction Designer. Must submit an online portfolio that demonstrates the ability to create compelling mobile consumer user experiences. Strategically adept with a penchant for curiosity. In-depth knowledge of performance metrics. Experience designing with business, technical, and design guideline constraints. Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality. Demonstrated ability to design complex transactional user interfaces and interactions. Experience creating conceptual models, site maps, interaction flows, design patterns, and design specifications. Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions. Strong track record of iterating and delivering digital products within agile team. Deep experience creating interactive prototypes. Mastery of Figma.
Role Desirables
Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Significant relevant work experience may substitute for an advanced degree. Self-starter who can make significant progress with minimal guidance. Experience creating inclusive and accessible designs, particularly for senior adults. Ability to be flexible in a fluid and dynamic environment. Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively. Familiarity with online usability testing platforms such as UserZoom or Usertesting.com. Excellent analytical and process-oriented skills. Excellent verbal, written and presentation skills.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Lead Product Design/UX Designer Location: Chicago, IL or Louisville, KY (Open for Remote. Prefer EST or CST hours) Duration: 10 months (Potential To Extend) Type: Full-Time, Contract
Description: Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringing complex information to users in a simplified, easy-to-understand manner? Are you interested in collaborating with a broad range of creative, technical, strategic and business professionals as a relentless champion for best-of-class cross-channel experiences? Do you thrive in an environment that works on high-visibility projects? If so, this may be the position for you! Our client is committed to investing in innovative digital experiences that improve our consumers' quality of life and their interaction with us. We connect a wide array of users-including consumers, members, providers, employers and agents/brokers-with organization and with one another, to drive user engagement and satisfaction and bring increasing value to the business. Assignment Capsule At our client's, the Experience Transformation team is an experience-oriented, multi-disciplinary team that solves for customer needs while enabling strategic and operational goals. Joining our dedicated group of Product Designers, Experience Strategists and User Experience Designers focused on consumer experience and supporting our suite of digital products, you would be responsible to work closely with senior Product Management and Engineering Leads to shape product and business strategies. You will drive prioritization, planning, and decision-making across multiple product teams, while creating exceptional user-centered experiences that achieve business goals and exceed user expectations. The team is focused on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment. While not directly managing staff, the Lead Product Designer must adeptly guide interdisciplinary teams throughout the entire design process, from initial research and strategy to ideation, prototyping, testing, and final implementation. The UX Design Lead need not excel in every aspect individually but ensure teams delivery high-quality outcomes through their guidance and oversight.
As a User Experience Design Lead, you will: Take the lead in User Experience design, developing industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business. Translate consumer insights into design strategies and execution that meet real user needs. Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables. Build trust and consensus with key stakeholders and varying senior leaders by utilizing storytelling, user journeys, prototypes, and other UX strategies to articulate complex concepts, customer problems, and potential solutions. Create strategic design deliverables such as strategy decks, visions of future experiences and evangelize these strategies across different teams and workstreams. Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing shared understanding, and promoting team alignment. Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly. Partner with CX Insights to create long-term research strategies and facilitate ongoing discovery and iterative delivery. Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture.
Key Competencies Big Picture Thinking
Ability to see the big picture and make good design decisions that may require trade-offs between business goals and design standards. Dedicated to envisioning and influencing the entire ecosystem in order to create a seamless, holistic experience for consumers. Ability to precisely articulate design rationale through a compelling narrative. Demonstrated ability to create designs that excite stakeholders just as much as users.
Leadership
Ability to influence senior leaders, peers, and diverse teams consisting of a multitude of perspectives. Encourage creativity and risk-taking. Relentless advocacy for solutions that solve real user problems and remove barriers for our consumers.
Professionalism
Have a strong professional presence, be approachable, respectful, open, transparent, and easy to work with - even in stressful, challenging situations. Be flexible - able to change course when needed. Have self-awareness, be comfortable receiving feedback, and work to continually improve. Make complex things simple, even when in white space and confronted with unclear situations. Possess excellent verbal, written, and presentation skills.
Role Essentials
At least 7 years of experiences as a Product Designer, User Experience Designer, or Interaction Designer. Must submit an online portfolio that demonstrates the ability to create compelling mobile consumer user experiences. Strategically adept with a penchant for curiosity. In-depth knowledge of performance metrics. Experience designing with business, technical, and design guideline constraints. Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality. Demonstrated ability to design complex transactional user interfaces and interactions. Experience creating conceptual models, site maps, interaction flows, design patterns, and design specifications. Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions. Strong track record of iterating and delivering digital products within agile team. Deep experience creating interactive prototypes. Mastery of Figma.
Role Desirables
Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Significant relevant work experience may substitute for an advanced degree. Self-starter who can make significant progress with minimal guidance. Experience creating inclusive and accessible designs, particularly for senior adults. Ability to be flexible in a fluid and dynamic environment. Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively. Familiarity with online usability testing platforms such as UserZoom or Usertesting.com. Excellent analytical and process-oriented skills. Excellent verbal, written and presentation skills.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.