Join us and do work that matters: use your skills to improve how your government serves the public! Pluribus Digital partners with our government customers to design, develop, and deliver useful and impactful digital products. We are a hands-on digital services consultancy – part technologists, part change agents, and all heart. We employ modern best practices in all that we do as we work to solve problems in public health, financial industry regulation, granting citizenship and asylum, and identity and access management.
As a UX Designer, you will collaborate with clients to bring their product vision to life, using research, wireframing, prototyping, and usability testing to craft seamless digital experiences. You’ll rapidly iterate on designs in an Agile environment, translating ambiguous requirements into clear, actionable deliverables while ensuring alignment with human-centered design principles.
You’ll work closely with stakeholders, product teams, and developers, using tools like Figma and Mural to create and refine design artifacts. Strong consulting skills, user research experience, and the ability to navigate complex requirements are key to success in this role. Prior experience in government contracting and service design is a plus! If these skills align with your strengths and career goals, we encourage you to apply! We are committed to continuous employee growth and upskilling, equipping our team with versatile, high-impact skills that drive success across multiple engagements throughout their careers with us.
What you will do:
- Collaborate with clients to bring their product vision to life by conducting research, conceptualizing ideas, sketching designs, prototyping, and usability testing.
- Design and deliver research plans, user flows, wireframes, mockups, prototypes, and user stories that lead to effective digital experiences.
- Rapidly iterate on your designs in alignment with Agile software development best practices.
- Facilitate collaboration among stakeholders, product teams, and users by applying human-centered design methods to refine and improve design artifacts.
- Ask great questions to help translate ambiguous requirements into actionable plans and design deliverables.
- Support analysis and documentation of product requirements, with a strong focus on deeply understanding the product(s) you design for.
- Partner closely with developers to adhere to established design standards while proactively contributing to the development of new standards where necessary.
- Be a strong voice in presenting ideas, concepts, and design solutions to gain stakeholder buy-in and encourage constructive critique.
What you will bring (required):
- Must be able to obtain and maintain a Public Trust Clearance
- A bachelor’s degree in any field, or commensurate work experience and certifications
- Minimum of five (5) years of experience in Information Technology, focusing on user experience design within product development teams.
- Excellent understanding and practical experience in:
- Figma including prototyping and libraries
- Digital whiteboarding tools such as Mural
- Performing user research and refining business requirements in service of your designs
- Moving designs from low-fidelity to high-fidelity in an iterative fashion
- Guiding the design process from planning through execution in an independent capacity
- Managing work and documentation in Jira and Confluence
- Demonstrated ability to collaborate with Agile leads, software developers, testers, business analysts, and product owners in an Agile environment
- Demonstrated ability to translate ambiguous customer requests and diverse perspectives into clear, actionable deliverables.
- Self-starter with the ability to work independently to perform on the job
- Strong consulting skills and ability to build trust with clients and teammates
- Prior experience in government contracting is a plus!
- Professional experience related to service design and an understanding that technical solutions are part of a bigger, human-centered picture is a bonus!
Why Pluribus May Be a Fit for You
We are purpose driven. We support missions and products that serve the public good, and where our focused capabilities positively impact those mission outcomes. We bring a consultative approach to partner with our government customers and help them succeed as change makers.
Pluribus is a calm company. We are knowledge workers. People do their best work when they are not rushed by artificial urgency or drained by a culture of facetime and workaholism. By having confidence in our people, we can get more done at better quality. When real crunch time comes, we are not already stretched to the limit.
We are stronger because of the variety of skills and personal backgrounds of our team. We hold ourselves accountable with annual reporting on diversity statistics. As a woman owned and led company, diversity, equity, and inclusion is woven into all aspects of the organization.
Compensation and benefits:
Pluribus Digital offers a competitive salary that is determined at the time of offer. We are hiring for multiple levels under this job posting. Compensation will be based on experience and qualifications, with salary ranges aligned accordingly. If a candidate is a strong fit at a more junior or senior level to what is outlined here, we will assess them accordingly and apply the appropriate salary range during the hiring process. The range for this specific role is from $94,000 to $130,000 depending on experience. Salary is augmented with opportunity to earn annual bonus and medical/dental/vision benefits, PTO, company paid life insurance and a generous 401k match program.
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The role has US Citizenship as a bona fide occupational qualifier.
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