Technical Content Developer II Job at GE Healthcare in Beachwood

Job Description Summary
This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM® to give patients more precise, personalized care.

https://www.mimsoftware.com/

The primary responsibility of the Technical Content Developer II is to reduce customer effort by creating comprehensive technical documentation that empowers users to efficiently and successfully use our products, with infrequent edits or corrections. The Technical Content Developer II interacts with customers in a professional manner, provides technical support, and records the interactions in adequate detail. The Technical Content Developer II initiates efforts on process and documentation improvements and initiates and manages large projects.

Job Description

What You'll Do:

• Draft & publish technically accurate, accessible, and easy-to-use user-facing documentation
• Independently test the software and research the product to develop an understanding of the inner workings of our software to inform better content development
• Collaborate with technically oriented engineering teams to develop product copy that is understood by a clinical audience
• Collaborate with product and clinical science teams to plan product development and support release timelines
• Support our quality and regulatory teams with documentation creation and updates; build your knowledge of medical device quality and regulatory guidelines
• Develop and maintain specialized knowledge for one or more product lines
• Develop proficiency in creating, editing, or managing additional content: training videos, LMS/e-learning content, white papers, or translated documentation

What You'll Need:

• Should have at least 4 years of prior experience in technical writing, preferably in the medical industry or a related area
• Aptitude to develop clinical and anatomical knowledge and learn on the job
• Meticulous organizational and communication skills
• Ability to balance multiple priorities and communicate with a diverse group of stakeholders

What You'll Get:

• Hybrid work environment so you can work remotely as well as enjoy the office
• Permissive time off
• A 401(k) with a 4% match
• Tuition reimbursement programs
• Relaxed office setting where jeans are the norm
• Free snacks and beverages at the office
• 24-hour access to an in-office fitness center

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No