Library Assistant II Job at City of Norfolk, VA in Norfolk

The City of Norfolk's Department of Libraries seeks a part-time Library Assistant II for the Richard A. Tucker Memorial Library. This position assists with the library's daily operations. The candidate will perform administrative duties, including typing, filing, ordering supplies, and assisting with events. The candidate will also provide customer service to patrons by providing information, promoting general facility usage, and operating all library equipment.

Departmental Hiring Salary Range: $19.69 Hourly

Essential Functions Include But Are Not Limited To:

• Provides regular coverage of Public Service desks.
• Assists patrons with the use of computers, copiers, scanners, and printers.
• Promotes in-person and online library services.
• Demonstrates ability to work in a team environment.
• Performs circulation/customer service activities by answering reference questions, checking materials in and out, registering new borrowers, and collecting library fees.
• Receives, sorts, and shelves library materials.
• Provides quality customer service in person and by telephone.
• Proficient with technology - gaming systems, cameras, and other equipment as required.
• Assists patrons with equipment such as computers, copiers, mobile devices, and scanners.
• Assists with maintaining and monitoring KidZone, Playscape, and program room as required.
• Assists with programs and events in the library.
• Must be able to stand up to six hours per shift; lift from ground to above shoulder; push and pull loaded carts; bend and stoop; reach shelves from floor level to approximately 6 feet in height using a step stool in narrow aisles; perform tasks requiring manual dexterity; and lift a minimum of 25 pounds.
• Demonstrates excellent organizational skills and ability to prioritize tasks.
• Ability to communicate effectively verbally and in writing.
• Performs assigned duties as instructed.

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months to one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical, or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work.

Work Hours: 20 hours/week; evenings and weekends required.