Amazon is hiring: Process Improvement Lead Quality, Prime Video Digi-Flex in San

Process Improvement Lead Quality, Prime Video Digi-Flex

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

We are looking for an analytical and results-oriented Quality Expert to help shape the future of Digi-Flex Operations.

The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, understands the importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability and ability to drive process excellence. This person will need an ability to see the big picture/whole system and execute on a grassroots level to improve quality of the processes. Additionally, they should show success in following up and getting things done (Influence without authority) and have the ability to thrive in a fast-paced, customer-centric and ever-changing environment. The ideal candidate will interact with different stakeholders to encourage participation and their support in cross-functional Kaizen events and will interact with regional Program and Operations to implement standard practices across all regions.

BASIC QUALIFICATIONS

1. 1+ years of program or project management experience
2. Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
3. Experience using data to influence business decisions

PREFERRED QUALIFICATIONS

1. Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
2. Knowledge of visualization tools such as Tableau, Datazen, SSRS
3. Experience in back office operations, escalation management and troubleshooting environments

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

#J-18808-Ljbffr