Technical Writer Job at Incedo Inc. in New York

Job Summary (Arlington, VA / Jersey City, NJ)

Looking for a Technical Writer to create clear, concise, and user-friendly documentation for our products, services, and internal processes.

Role will have interactions with Managers & engineers and with end customer to produce high-quality content that helps users understand Policies, Standards & Guidelines

Key Responsibilities

• Develop, write, and maintain technical documentation, including Procedures, Standards, Decision , etc.,
• Collaborate with subject matter experts (SMEs) to gather information and translate complex concepts into simple, easy-to-understand content.
• Edit, proofread, and revise existing documentation to ensure clarity, accuracy, and consistency.
• Create visual aids such as diagrams, flowcharts, and screenshots to enhance documentation.
• Organize and manage content repositories for easy access and version control.
• Gather user feedback and update documentation accordingly.
• Stay updated with industry trends and best practices in technical writing.

Required Skills & Qualifications

• Bachelor's degree in Technical Writing, English, Computer Science, Engineering, or a related field.
• Proven experience in technical writing, preferably in a software, IT, or engineering environment.
• Excellent written and verbal communication skills.
• Strong ability to translate complex technical concepts into simple, user-friendly content.
• Experience with documentation tools such as JIRA, Confluence or similar.
• Familiarity with API documentation tools like Swagger, Postman.
• Basic understanding of programming languages, software development, or cloud technologies is a plus.
• Ability to manage multiple documents and meet deadlines.
• Strong attention to detail and problem-solving skills.

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