Tallwave is hiring: Design Project Manager in Phoenix

Short Company Description

We’re Tallwave, a digital agency. We’re a curious, competitive group of data-driven marketers, designers, and creative problem solvers who move fast to help our clients achieve their most ambitious goals. We find parity boring, and we’re constantly challenging ourselves to deliver innovative solutions with speed, precision, and impeccable craftsmanship. We dream big, we drive results, and we’ll make a lasting impact on our clients’ businesses.

Description of the Tallwave Person

Tallwave seeks out individuals who are a cut above. Their exceptional skill, diverse perspectives, obsession for winning together, and relentless pursuit of continuous self-improvement, both professionally and personally, give them an innate ability to lead, innovate, and inspire. They have well-honed philosophies and points of view in their areas of expertise, they think unconventionally, and their endless curiosity pushes them to constantly explore, learn, and try new things.

 
Tallwave fosters an environment where individuals of exceptional talent can evolve in their crafts and expand their overall business knowledge. Tallwavers learn how to balance empathy, strategy, and execution and apply them expertly to create real, tangible value for any brand and the customers they serve. This approach enables them to solve difficult problems with thoughtfulness and precision and they take pride in doing so.

 
Our ambitions are too big to leave room for individual egos, and the true measure of our success is what we can accomplish together. Our culture balances individual aspirations and accountability to each other. We value selflessness, humility, and tremendous work ethic and we care more about achieving success than the hours it takes to get there. This drives an inspiration and dedication that can be felt across the organization.

Tallwavers find joy in advancing in their professional and personal lives and we believe that our investments in the shared success of our company is fueled by investment in ourselves. Tallwave creates the space for this investment and prioritizes self-care and self-reflection as foundational components of ongoing self-improvement, both personally and professionally.

 
The Tallwave experience creates a positive impact on our people that extends beyond the terms of their employment. When Tallwavers move on to the next chapters in their careers, they’re propelled forward by the experience they've had, the skills they've developed, and the clarity they've gained. When current and former Tallwavers encounter one another in the world, they have a lasting bond in the shared knowledge of what it means to be a Tallwaver. 

Perks of working at Tallwave:

• We embrace a maverick attitude. We’re willing to challenge convention and think beyond the ask.
• We are committed to relentless pursuit. We’re curious with a focus on personal growth.
• We value selfless teamwork, demonstrating strong leadership qualities with a knack for collaboration.
• We are thoughtfully rigorous, have a strong work ethic and have strong attention to details.
• An environment that fosters empathy and compassion for each other and our clients.
• A diverse (and competitive, and hilarious, and sometimes a little crazy) group of coworkers. You know, the kind you actually want to grab a drink with after work.
• Career growth and opportunity. We grow leaders here.
• We recognize the contributions of individuals and teams throughout Tallwave and we stop to celebrate through Happy hours, on-the-fly high fives, core-values-based awards during our All Hands Meetings, and Tallwave anniversary awards, to name a few.
• We offer comprehensive Medical, Dental, Vision, Life, and 401(k) plans.
• We provide employer-paid short-term disability and long-term disability plans and life insurance.
• We’re more concerned about how we work than where we work. We offer remote work and office hours flexibility as needed.
• We trust our team -- we have a generous PTO policy. Seriously, did you read about it yet? It’s kind of amazing!
• We are surrounded by badass talent and clients -- our work has been featured in TechCrunch, Forbes, Wired, Product Hunt, and more.

Job Summary:

The Design Project Manager will oversee the operations of individual projects to which they are assigned to ensure on-time, on-budget completion of work through effective management of the functional elements of each project. This includes coordination of project resources (both internal and external), deliverables and milestones, timelines, and budgets and continuous project health monitoring and reporting throughout the project lifecycle. The employee in this position will be responsible for managing complex UX/UI design projects.Essential Responsibilities:

• Develop comprehensive project plans that outline scope, goals, deliverables, required resources, budget, and timing that accurately reflect strategic project vision, project scope, and delivery team needs.
• Manage the design, development, and deployment of digital product design projects (e.g., website design/redesign, web portal design, mobile/web application design, ecommerce site design, etc.).
• Effectively manage a combination of design and technical resources comprised of both internal team members and external partners to deliver functional, user-centered UX/UI design projects on time and on budget.
• Collaborate with internal team members, external partners, and clients to define scope of digital product features and deliverables.
• Serve as the “hub” of the project team. Coordinate, track and manage project activities, ensuring all tasks are completed on time and within budget.
• Track project performance using appropriate tools and techniques, and report on project health to stakeholders.
• Lead and motivate project team members, assigning tasks and responsibilities, and ensuring they have the resources and support needed to complete their work. Facilitate effective communication within the project team and continuous collaboration with delivery practices to ensure resource forecasts and plans are accurate and up to date.
• Act as a primary operational contact and provide client with  regular updates, assist with  expectations, and addressing any issues or concerns promptly and professionally.
• Proactively identify potential project risks and develop mitigation strategies to minimize impact. Address any issues that arise and implement corrective actions, escalating as needed.
• Collaborate with the project team to ensure that all project deliverables meet the requirements as defined in the corresponding scopes of work and participate in design QA to ensure that all designs meet agreed upon requirements.
• Maintain comprehensive project documentation, including project plans, status reports, meeting agendas and notes, and change requests. Ensure all documents are current and accessible to team members and stakeholders.
• Manage project budgets, track expenses, and ensure financial accountability.
• Keep project team and agency operations team regularly apprised of financial health of the project, proactively flagging overservice risks and driving profitability management strategies, including execution of project change orders and addendums when needed.
• Conduct post-project evaluations to assess project performance, identify areas for improvement, and gather insights for future projects.

Required Skills/Abilities:

• Strong project management and coordination skills with experience in planning, executing, and closing projects.
• Expertise in both Agile Methodologies (Scrum) and waterfall project management
• Experience managing common digital product design workstreams and activities, including but not limited to design workshops, visual comps, technical and functional requirement gathering, feature prioritization and backlog management, prototyping (via Figma, Adobe XD, Sketch, InVision, etc.), wireframing, design testing and validation, design and development sprint execution, user acceptance testing, etc.
• Excellent organizational and multitasking abilities.
• Proficiency in project management software (e.g., Jira, Smartsheets, etc.).
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Detail-oriented with strong analytical and problem-solving skills.
• Financial acumen and experience managing project budgets.
• Self-motivated and proactive.

• Team player with a collaborative mindset.
• Strong leadership abilities.
• High level of professionalism and integrity.
• Adaptable and able to thrive in a fast-paced environment.

Education and Experience:

• Bachelor’s degree in Marketing, Business Administration, Project Management, or a related field. PMP or similar certification is a plus.
• Minimum of 3 years of project management experience in a digital marketing agency or a related field required.

Physical Requirements:

• While performing the duties of this Job, the employee is occasionally required to stand, walk,   use hands to handle or feel, and reach with hands and arms. The employee is regularly required to sit, talk, and hear.
• Constant use of computer-based technology such as computers, internet-based phones, headsets, printers/scanners, filing systems, etc. is required
• Manual dexterity and fine motor skills required.
• Good close and far visual acuity.
• The employee must occasionally lift and /or move up to 15 pounds.

Schedule Requirements:
This position operates during normal business hours and actual hours of work may fluctuate based on operating needs. Working Conditions:
Employees operate in a professional virtual office environment and routinely use standard office equipment like computers, telephones, and teleconferencing equipment. Tallwave is committed to creating a work environment where the needs of our clients, employees, and the company are balanced.  Therefore, we try to be flexible to work styles and location. 

This position is open to Kansas City, Dallas, or Phoenix candidates. 
 

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