Mayo Clinic is hiring: Media Analyst in Rochester

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Benefits Highlights

• Medical: Multiple plan options.

• Dental: Delta Dental or reimbursement account for flexible coverage.

• Vision: Affordable plan with national network.

• Pre-Tax Savings: HSA and FSAs for eligible expenses.

• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Analyst is part of a multi-disciplinary team which publishes, archives and retrieves information for Mayo Clinic in multi-media formats. The Analyst works with section and division colleagues, external vendors/suppliers and staff throughout Mayo Clinic to establish media specifications, performance requirements and business needs. Additionally, the Analyst participates in consultations related to best practices as well as policy and procedural guidelines. In collaboration with customers and section/division staff, utilizes analytical skills to create needs/requirements documents promoting existing services, products, resources and technology where applicable. Prioritizes work and schedule in order to meet deadlines and accommodate new projects. Coordinates the management of content in accordance with institution and accreditation standards. Guides customers through established processes for new/major redesign or content conversion. Reviews existing processes for continuous improvement opportunities and develops appropriate work groups. Maintains working knowledge of media technologies, file formats, electronic alternatives, policies and procedures regarding distribution of Mayo materials and copyright laws. Stays abreast of institutional standards and external regulations impacting media within the organization.

This position is a combination of remote and onsite support work. Individual must live within driving distance to the Mayo Clinic Rochester campus.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.

Qualifications

Bachelor's Degree in management, business administration, information technology/science or industrial engineering from an accredited college or university AND a minimum of one year work experience in consulting, operations analysis, systems implementation, media publishing (print, electronic, Web), or relevant intern/co-op experience required; OR, an Associate's degree in business or information science and three years’ work experience in consulting, operations analysis, systems implementation, media publishing (print, electronic, Web), or relevant inter/co-op experience required; OR High School diploma and seven years of work experience in consulting, operations analysis, systems implementation, media publishing, or relevant inter/co-op experience required.

Proficiency with various publishing tools and systems as required by the specific assignment. Candidate must possess demonstrated customer service skills, problem-solving abilities, organizational skills, and the ability to maintain a high degree of professionalism and confidentiality. Flexibility and adaptability in a changing work environment and the willingness to upgrade skills over time is essential. Candidates must be able to work effectively in a consensus-style organization that expects and promotes teamwork. Relevant certifications including Certified Forms Systems Professional (CFSP) or Project Management Institute (PMI) are also preferred.

The ideal candidate will be a motivated individual with strong customer service skills, detail-oriented, able to work well under pressure, and a background in print and publication.

Exemption Status

Exempt

Compensation Detail

$61,380.80 - $82,867.20 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday 8:00 a.m. - 5:00 p.m.

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ibby Gustamante

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.