ImpactKare
ImpactKare Opportunity: Clinical Manager - Frisco, Texas
ImpactKare is partnering with a leading health and wellness organization in Frisco, Texas, to find their next Clinical Manager.
This role blends operational leadership, team management, and exceptional nursing care to deliver an outstanding experience for clients and staff.
What You'll Do:
Operations Leadership
- Partner with the Medical Director in a collaborative model to ensure smooth operations.
- Oversee daily studio functions, including scheduling, staffing, and resource management.
- Maintain a clean, safe, and welcoming environment for clients and team members.
- Analyze studio performance metrics to improve efficiency, profitability, and client satisfaction.
- Coordinate workshops, classes, and events while managing inventory and vendor relationships.
- Communicate regularly with senior management to share updates, budgets, and reports.
Team Leadership
- Recruit, hire, and onboard staff to create a high-performing, collaborative team.
- Conduct performance evaluations, coaching, and training to encourage professional growth.
- Foster a positive and inclusive work environment, promoting teamwork and staff morale.
- Manage staff schedules and resolve conflicts while supporting their development.
Customer Experience
- Lead the team in delivering exceptional client experiences and personalized care.
- Develop and implement customer service standards to exceed client expectations.
- Utilize feedback and data to enhance the overall client journey and satisfaction.
- Collaborate with marketing and clinical teams to ensure seamless service integration.
Nursing Excellence
- Provide direct patient care, including assessments, treatments, and clinical procedures.
- Support the Medical Director during exams, diagnostic testing, and treatments like IV hydration and injections.
- Ensure compliance with evidence-based clinical guidelines and team-based care models.
- Maintain accurate documentation and uphold high standards of patient-centered care.
What You Bring:
- Current Registered Nurse (RN) license.
- Previous experience in clinical leadership, studio management, or similar roles.
- Strong organizational, communication, and problem-solving skills.
- Passion for health and wellness, with a commitment to excellence in patient care.