Senior Media Systems Solutions Engineer

Notes to applicants:

• Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.

Job Description:

About Dimensional:

Dimensional was built around a set of ideas bigger than the firm itself. With a confidence in markets, deep connections to the academic community, and a focus on implementation, we go where the science leads, and continue to pursue new insights, both large and small, that can benefit our clients.

The Technology Department at Dimensional leverages the rapidly evolving state of the art to engineer scalable, innovative, and research driven solutions to improve our client's financial lives.

The Technology Service Center at Dimensional is responsible for the delivery and operation of firmwide technology capabilities. We are looking for a Senior Media System Solutions Engineer to join our team and translate our customers' goals into working solutions. You will play a key role in ensuring the successful design, delivery, and operations of Media Management solutions, as well as be responsible for the administration and operations of various media asset related tools across Broadcasting and Editorial. The most important qualifications are a passion for creativity and enthusiasm for learning new technologies and approaches.

You may be a fit for this role if you:

• Are open-minded, curious, and resourceful.

• Are passionate about/stay current with modern technologies.

• Solve problems systematically and transparently.

• Share ideas, solicit/integrate feedback, design and solve collaboratively.

• Take an engineering approach and demonstrate automation and security mindsets.

What you might work on:

As a Senior Media Systems Solutions Engineer at Dimensional, you will provide day-to-day management of Media Asset Management (MAM) systems and hardware to deliver best in class technical support to creative, production, and client service teams. This role provides resolution to complex problems and lives at the intersection between Studio Operations, IT, and Post-Production. This role requires a working knowledge of all interconnected studio systems and can troubleshoot most day-to-day technical issues to keep studio workflows on track.

• Manage and oversee the operational workflows for media acquisition, ingest, storage, delivery, data loss protection, permissions, and archive.

• Oversee and troubleshoot, studio production hardware and software, including coordination with external vendor SMEs.

• Coordinate production rollouts with technology for new MAM and Video production systems.

• Build relationships with global marketing and other departments to evaluate current business processes; identify and prioritize areas of improvement.

• Execute best practices for the management of digital materials, including photographs, videos, and project files, including Adobe products.

• Support the marketing team on metadata standards and best practices.

• Ensure the accurate archiving of digital content as determined by business rules and per compliance and security protocols.

• Partner across departments and key stakeholders to plan system customizations, upgrades, integrations, testing and maintenance.

• Develop and maintain documentation on MAM system architecture, processes, and workflows.

Qualifications:

• B.S./B.A. in Information Management, a related technical degree, or equivalent work experience.

• Successful track record implementing one or more enterprise-grade Media Asset Management solutions (Iconik, Oolaya Flex, Primestream, etc.), including cloud services (Lucidlink, Wasabi, AWS S3 Glacier Deep Archive), and file synchronization tools (Syncovery, etc.),

• Strong knowledge of digital media workflows, processes, standards, materials, and techniques.

• Experience with Post-Production Video and Audio Editorial, Animation, VFX/Graphics and Finishing/Color software (Adobe Creative Suite, Pro Tools, DaVinci Resolve, Cinema 4D, Softon Movie Recorder, Plug-In Management)

• Digital Asset Management experience, including video metadata creation and preservation.

Preferred Competencies:

• Strong technical knowledge of video acquisition systems and underlying infrastructure (ingest servers, video routing, camera to NAS, camera to cloud, remote video village, wireless signal transmission)

• Demonstrated expertise with a multitude of video conferencing technologies including enterprise grade infrastructure as well as software-based products (Zoom, MS Teams, Webex, Cisco/Polycom Telepresence, etc.).

• 5+ years' experience in supporting large-scale meetings in an enterprise grade video conferencing endpoint environment.

• Programming experience with Crestron/AMX a plus.

• Experience integrating audio and video routed IP traffic supplied by broadcast technologies such as Dante and Evertz (or similar) into video conferencing infrastructure.

• Experience in managing both cloud and on-premise registered endpoints.

• Experience with still photography shoot and capture hardware, software, and workflows (DSLR cameras, Capture One, live review, retouching, monitor calibration, HDR, LUTs)

• In-depth knowledge of video and audio transmission protocols to include SIP and H323.

• CTS, CTS-I, or CTS-D certification is a plus.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.