patagonia
Job Title:
Marketing Team Leader
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Team:
Retail
Location:
Chicago Fulton Market, IL
Scope:
Customer Service In-Person, CF3
Reports To:
Retail Store General Manager
Pay Range:
$23.25 - $26.25
Benefits:
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
The Role:
The Marketing Team Leader sets the tone for store’s community building and brings the Patagonia story to life. As a part of the leadership team, they effectively direct and supervise team members on the sales floor to drive an impactful customer experience and lead employees in delivering impeccable customer service. They lead our store's events programming, social media, and local email marketing with effective communication and organization. They have a passion for engaging employees and customers in what is happening locally, using the store as a platform for learning and activism, and identifying ways to collaborate with local sports and activism communities.
This role is primarily a retail team leader with an average of 8 hours per week spent working on marketing tasks and is subject to change based on business needs.
What You’ll Do: Inspire your team to live Patagonia’s purpose, both in the store and in the community. Deliver best-in-class customer service by centering the customer in everything we do. Participate and encourage team participation in our Activism program by utilizing your 18 activism hours to support your community. Collaboratively plan and execute events that include a wide range of subjects. Maintain a consistent, locally relevant, and engaging Instagram account. Build and send monthly newsletters to your store community. Collaborate with your Team Leader partners to educate your team on Patagonia’s brand marketing campaigns. Drive engagement, actively coach, identify and delegate daily priorities and growth opportunities for team members. Assist in hiring and training employees who pursue interests related to our products and philosophy. Coach and develop your team on their communication and ownership skills. Learn about our products to support your ability to serve our customers. Process shipments, support physical inventory, and restock the sales floor. Maintain our visual store standards for a stronger customer experience. Practice and support team members in security measures to prevent theft. Create a work environment that is supportive, positive, respectful, and free from harassment. Ensure accuracy in all POS operations and execute all duties of a Customer Experience Guide. Who You Are: You are passionate about your communities and the environment. You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You proactively create a culture of belonging. You produce work that is of value, complete, and timely. You drive engagement and are self-driven. You lead in an atmosphere that can change and thrive on solving problems creatively. You have an approachable leadership presence and can prioritize, delegate, and coach a team. Experience You Bring: Organizes, develops, and implements public programs. Experience as a retail supervisor leading a team. Excited to foster the development of team members. Proactive organizational skills and attention to detail. Ability to manage time effectively and meet deadlines. Adaptability to changing situations and priorities. Effective communication skills, both written and verbal. Adept with computer systems and onboarding new systems swiftly. Helpful and courteous approach to solving problems. Ability to recognize and influence the emotions of others. Physical Requirements: Able to stand/walk for extended periods of time. Able to reach overhead, bend, squat, kneel and carry products. Able to walk up and down a staircase carrying boxes. Able to regularly perform store maintenance duties. Able to safely lift up to 55 pounds. Comfortable climbing ladders. SCHEDULE: Our stores are open seven days a week. Chicago Fulton's current business hours are Monday-Sunday 11am-7pm. Our current hiring needs are for 30-39 hours with open availability 7 days a week. Team Leaders are expected to support the opening and closing of our stores and have a minimum availability of one opening shift and one closing shift per week.
EMPLOYEE CONDUCT: It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. #J-18808-Ljbffr
Marketing Team Leader
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Team:
Retail
Location:
Chicago Fulton Market, IL
Scope:
Customer Service In-Person, CF3
Reports To:
Retail Store General Manager
Pay Range:
$23.25 - $26.25
Benefits:
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
The Role:
The Marketing Team Leader sets the tone for store’s community building and brings the Patagonia story to life. As a part of the leadership team, they effectively direct and supervise team members on the sales floor to drive an impactful customer experience and lead employees in delivering impeccable customer service. They lead our store's events programming, social media, and local email marketing with effective communication and organization. They have a passion for engaging employees and customers in what is happening locally, using the store as a platform for learning and activism, and identifying ways to collaborate with local sports and activism communities.
This role is primarily a retail team leader with an average of 8 hours per week spent working on marketing tasks and is subject to change based on business needs.
What You’ll Do: Inspire your team to live Patagonia’s purpose, both in the store and in the community. Deliver best-in-class customer service by centering the customer in everything we do. Participate and encourage team participation in our Activism program by utilizing your 18 activism hours to support your community. Collaboratively plan and execute events that include a wide range of subjects. Maintain a consistent, locally relevant, and engaging Instagram account. Build and send monthly newsletters to your store community. Collaborate with your Team Leader partners to educate your team on Patagonia’s brand marketing campaigns. Drive engagement, actively coach, identify and delegate daily priorities and growth opportunities for team members. Assist in hiring and training employees who pursue interests related to our products and philosophy. Coach and develop your team on their communication and ownership skills. Learn about our products to support your ability to serve our customers. Process shipments, support physical inventory, and restock the sales floor. Maintain our visual store standards for a stronger customer experience. Practice and support team members in security measures to prevent theft. Create a work environment that is supportive, positive, respectful, and free from harassment. Ensure accuracy in all POS operations and execute all duties of a Customer Experience Guide. Who You Are: You are passionate about your communities and the environment. You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You proactively create a culture of belonging. You produce work that is of value, complete, and timely. You drive engagement and are self-driven. You lead in an atmosphere that can change and thrive on solving problems creatively. You have an approachable leadership presence and can prioritize, delegate, and coach a team. Experience You Bring: Organizes, develops, and implements public programs. Experience as a retail supervisor leading a team. Excited to foster the development of team members. Proactive organizational skills and attention to detail. Ability to manage time effectively and meet deadlines. Adaptability to changing situations and priorities. Effective communication skills, both written and verbal. Adept with computer systems and onboarding new systems swiftly. Helpful and courteous approach to solving problems. Ability to recognize and influence the emotions of others. Physical Requirements: Able to stand/walk for extended periods of time. Able to reach overhead, bend, squat, kneel and carry products. Able to walk up and down a staircase carrying boxes. Able to regularly perform store maintenance duties. Able to safely lift up to 55 pounds. Comfortable climbing ladders. SCHEDULE: Our stores are open seven days a week. Chicago Fulton's current business hours are Monday-Sunday 11am-7pm. Our current hiring needs are for 30-39 hours with open availability 7 days a week. Team Leaders are expected to support the opening and closing of our stores and have a minimum availability of one opening shift and one closing shift per week.
EMPLOYEE CONDUCT: It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. #J-18808-Ljbffr