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AEG

UX Designer, Consumer

AEG, Los Angeles, California, United States, 90079

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Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The UX, Consumer Lead is responsible for establishing user experience strategies and delivering the best user experience across all consumer products, including websites and apps. This individual is responsible for leading the Company's UX Consumer practice, helping to define and guide new ways of working to build best in class consumer experiences for AEG consumers.

Essential Functions

Oversee consumer design UX by evaluating requirements and delivering whiteboarding, wireframing, storyboarding and design process flows, etc., to bring to life to new and existing products and features. Conduct usability testing and collect consumer/user research periodically to evaluate initiatives' success and enhance customer-centric design. Help plan and design of new product features (e.g., initiatives, personas, usage scenarios, etc.) through use of project management software (e.g., Jira) by participating in regular meetings with Product team to review progress, define and redefine goals, review backlog, prioritize features, assign tasks for sprints, re-cap on sprint success, etc. Establish, document, and promote design guidelines, best practices, and standards. Enhance product design and user-friendliness and ensure continued product maintenance by researching style and design implications and working with engineering counterparts to incorporate feedback from Product and other stakeholder teams. Conduct competitor and customer analysis to keep product and Company's competitive edge in industry. SaaS Products Experience a plus Saas Data Products Experience Big Plus Frontend coding a plus Pay Scale: $ 93,797- $127,905

Required Qualifications

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.