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eTeam

Senior User Experience Designer-CW Senior User Experience Designer-CW

eTeam, United, Pennsylvania, us, 15689

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Job Title: Senior User Experience Designer Location: 100% Remote Duration: 6 Weeks (Possible Extension)

Job Description:

This is for a Lead Designer. This job will endorse, drive, and adopt a product experience vision using range of use-centered design methodologies, providing insights, and product design recommendations that will digitally transform healthcare and help our members live their best lives. The job will focus on process and project implementation partnerships, requirements synthesis on multiple priority projects, and balancing design advocacy with thought leadership and mentoring junior staff to deliver digital product strategies for Highmark Health. Mentor and coach designers in Human Centered Design, Lean UX, and Agile Methodologies as well as prototyping tools. Lead the team in understanding user needs, mapping needs to product value to create ideal experiences that bridge the business and user needs together. Organize the facilitate human-centered design practices such as brainstorming exercises, rapid prototyping, journey mapping, usability testing reporting, user needs analysis and proof of concept demonstrations, Take the lead in defining the vision for a product and advocate for and contribute to the digital roadmap by advocating key experience metrics and a continuous learning process. Be a thought leader in user experience for internal and external teams and work with other leaders to advance the user experience design discipline within the enterprise, solving user problems with empathy and understanding of our customers. Produce measurable results by guiding the team through coaching and delegation to understand business goals and how to meet user expectations and customer journeys within technical capabilities. Provide subject matter expertise on multiple complex projects and proactively identify and prioritize opportunities that continuously elevate the product experience. Foster and maintain a collaborative environment between cross-functional teams including digital strategy, product management, and development teams. Other duties as assigned or requested. integration of digital healthcare platforms mentor junior designers Top Skills

Figma Wireframe Generating user experience flows Also:

Excellent communication and collaboration Working with complex ideas and designing to stakeholders' needs Experience with it/finance/banking, etc (complex industries) is required. Use of mural boards/figjam boards are desired as secondary priority Must have 7 years of related experience as outlined below Must have 7 years with Human-Centered Design strategies and design thinking exercises, and validated expertise in usability, analytics, user testing Must have 7 years collaborating with Front-end engineers and Product managers to organize project planning and execution standards. Must have 7 years using facilitation, collaboration, and consensus-building skills, with experience in presenting to cross-functional teams and key stakeholders. ET_RV01