Community Manager Job at Sun Communities in Converse

OVERVIEW

Community Managers are responsible for the operation & profitability of the community & serve as the day-to-day point of the contact for residents. They are on-call 24 hours & are in charge of everything from administrative activities, marketing, leasing & home sales of new & pre-owned homes, to property maintenance, budgeting, human resources, & resident relations.

JOB DUTIES

• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Markets models, pre-owned & brokered homes for sale; Prepares documents to list & sell homes.
• Manages the rent collection process including collecting, posting & depositing income from leasing of rental sites & homes, as well as collecting on delinquent debts.
• Handles delinquencies & approves eviction proceedings while adhering to Suns policies.
• Monitors, codes & approves all invoices for operating expenses & sales related costs.
• Resolves complaints & responds to issues in a timely manner; Offers solutions consistent with guidelines.
• Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, & follow-up on service requests.
• Ensures compliance with federal, state, & local agencies that regulate fair housing laws & community operations.
• Reviews, approves &/or denies residency applications.
• Initiates lease renewals & rent increase letters, ensuring timely distribution.
• Consults with RVP to determine the best course of action in the event a situation does not have an established guideline.
• Inspects & recommends purchase & renovation of used/repossessed homes.
• Prepares sites for Sun Homes models; Coordinates with maintenance to ensure vacant sites are prepared for move-ins.
• Handles emergencies that arise onsite, ensuring adherence to standard procedures.
• Ensures compliance of safety policies; Completes workers compensation accident & incident reports in a timely manner.
• Ensures that community appearance is maintained to Suns curb appeal standards.
• Assists with preparation of budgets; Provides accurate data to assist in CapEx & expansion needs.
• Reports deficiencies that would adversely affect the operation of the community.
• Reviews & compiles property accounting reports for the Accounting Department.
• All other duties as assigned.

REQUIREMENTS

• High School Diploma or GED (Required).
• Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred).
• 2 years property management experience, including 2 years of supervisory experience.
• 6 months prior sales and leasing experience.
• 6 months previous experience using NetSuite.
• General knowledge of maintenance.
• Demonstrated leadership abilities.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Solid negotiation skills.
• Ability to thrive in a fast-paced environment.
• Working knowledge of basic accounting principles.
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.
• Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet.
• Flexibility to respond to community needs during non-business hours.
• Ability to live on-site within the community (housing provided).

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family.
• Comprehensive Dental Plan.
• Vision Plan.
• Voluntary Health and Dependent Care Reimbursement Accounts.
• Life and Accidental Death and Dismemberment Insurance.
• Short and Long-Term Disability Coverage.
• 401(k) Plan with Sun matching contribution.
• Paid Parental Leave.
• Employee Assistance Program.
• Identity Theft Insurance.
• Legal Assistance Plan.
• Pet Insurance.
• Tuition Reimbursement program providing financial support to team members who further their formal education.
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation.
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more.
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty.

#J-18808-Ljbffr