Lululemon Athletica is hiring: Community Specialist | Biltmore Fashion Park in P

Community Specialist | Biltmore Fashion Park

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

Job Summary

The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities. They develop and sustain local key relationships with lululemon Ambassadors and other relevant community partners. The Community Specialist also delivers a world-class guest experience when working on the floor in the store, bringing their community perspective into the guest connection.

Core Responsibilities of the Job

• Collaborate with store leadership to bring Community strategy to life.
• Establish and manage local key relationships to increase new guest acquisition and retention.
• Engage with the local community to identify future Ambassador or partner opportunities.
• Connect with guests on the floor to assess their unique needs and provide technical product education.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify insights and share recommendations with store leadership.
• Contribute to a respectful and inclusive team environment.

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation.

• The work schedule can vary based on store needs.
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
• During peak timeframes, the schedule may include early mornings or late nights.

• 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.

• Education: High school diploma/GED/equivalent, or above.
• Experience in building or maintaining relationships with clients, groups, or partners.

• Inclusion & Diversity: Creates/supports an inclusive environment.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Connection and Partnership: Builds professional relationships with team members and guests.
• Planning and Organizing: Plans and organizes work efficiently.
• Collaboration and Teamwork: Works productively with others to achieve common goals.
• Learner Mindset: Is curious and pursues learning and development.
• Self-Leadership: Takes personal responsibility for actions.
• Interactive Communication: Conveys information effectively.

• Work can occur in various locations, including moving through the store and at community locations.
• Work involves building relationships and participating in fitness-related events.
• Work is accomplished as part of a team and sometimes independently.

Base Pay Range: $20.00 - $23.01/hour, subject to minimum wage in the location.
Target Bonus: $2.00/hour
Total Target Base Pay Range: $22.00 - $25.01/hour.

At lululemon, investing in our people is a top priority. Our total rewards offerings include:

• Extended health and dental benefits.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive development course offerings.

Only those applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer.