Director, UI/UX Job at Aspen Skiing Company in Aspen

Company Description

Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs. Aspen One leverages its influence across all its business units to advance climate action, community engagement, and racial justice. For more information on Aspen One, visit www.aspen.com.

Job Description
Summary:

The Director, UI/UX will be a key contributor to the growing Product Team, supporting a strategic roadmap to create world-class digital experiences for our resort, hotel properties, and retail businesses. The Director, UI/UX will hold our guest experience at the highest priority as they define the user experience and design that honors our brand promise. This position will have many responsibilities, including creating and maintaining Aspen One design systems and user experience frameworks, ensuring scalability, quality, and consistency across all mobile and web product experiences. This position reports to the Senior Director, Product & UX.

The budgeted salary range for this position is $150,000 to $175,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until March 15, 2025.

This position is open to employees based in the Aspen, CO area and to remote employees based in Colorado, California, or New York.

Essential Duties & Responsibilities

1. Develop and communicate vision for UI/UX designs that support business goals, user needs, and product objectives.
2. Communicate design strategies, rationale, and insights to stakeholders and senior leadership, advocating for user-centric design principles, accessibility, usability, and innovative experiences.
3. Create and uphold scalable and consistent design systems for all digital products, to accelerate scalability, establish digital standards, and improve speed to market.
4. Establish and enforce experience frameworks and design standards that deliver harmonious experiences for cross-brand customer journeys across mobile, web, and ecommerce.
5. Manage design vendors and internal designers across multiple platforms, concurrent tracks of work and development lifecycles.
6. Lead usability testing and user research initiatives to inform design decisions, supporting product roadmaps across multiple platforms.
7. Ensure all designs are accessible and inclusive, maintaining compliance with evolving standards.
8. Collaborate with Product Team to ensure roadmap synergy across multiple platforms.
9. Leverage emerging technologies to continuously improve digital experiences that meet evolving customer expectations in travel and tourism.
10. Collaborate on the ownership and operation of the Aspen One digital experimentation roadmap, using insights to support design decisions and hypotheses.
11. Other duties as assigned.

Qualifications
Education and Experience Requirements

1. Bachelors degree preferred.
2. 7+ years of combined experience in UI/UX Design for mobile app, web, and/or ecommerce, with at least 3 years in a Senior Designer, Principal Designer, or Director role, or equivalent experience managing multiple products in an ecosystem is required.
3. 3+ years leading and managing design teams (internal or vendor or combination) required.

Knowledge, Skills & Abilities

1. Demonstrated mastery of user-centered design principles, information architecture, and interaction design is required, with a portfolio showcasing your work.
2. Proficient knowledge of Jira or other project management application.
3. Command of design tools such as Adobe Creative Suite or Figma.
4. Proficient experience working with matrixed teams and vendor partners.
5. Proficient knowledge in Microsoft Office Suite.
6. Knowledge of mobile native and web native design, with proven track record delivering experiences that unite brand portfolios across the entire customer journey.
7. Experience with modular designs systems and approaches that leverage efficient content use.
8. Experience working in the travel, tourism, leisure, ski resort, luxury retail, or hospitality industries helpful.
9. Organization skills and a strong capacity to manage multiple concurrent projects and prioritize time effectively.
10. Ability to build a team of high performing UI and UX designers.
11. Excellent communication skills, both verbal and written.
12. Ability to quickly adapt to changes in processes and tasks.
13. Ability to work independently with minimal supervision.

Additional Information
Work Environment and Physical Demands

1. Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements.
2. No adverse or hazardous conditions.
3. Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks.
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