City of Santa Cruz
Library Assistant II (Full-time and Part-time Positions) Job at City of Santa Cr
City of Santa Cruz, Santa Cruz, CA, United States, 95061
Salary : $51,156.00 - $71,988.00 Annually
Location : City of Santa Cruz, CA
Job Type: Regular Full-Time
Job Number: 25-059
Department: Library
Opening Date: 02/20/2025
Closing Date: 3/13/2025 5:00 PM Pacific
Max Number of Applicants: 100
The Position
The current vacancies are for Library Assistant II for the Santa Cruz Public Libraries. The current vacancies are 1) a full-time position with full benefits working 40 hours per week at the Downtown Branch 2) a part-time position with pro-rated benefits working 20 hours per week at the Downtown Branch, 3) a part-time position with pro-rated benefits working 30 hours per week at the Downtown Branch, 4) a part-time position with pro-rated benefits working 20 hours per week at the Boulder Creek branch.
The eligibility list established from this recruitment will be used to fill other part-time andfull-time Library Assistant II vacancies in any branch throughout the Library System during the life of the list. The eligibility list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director.
Under supervision, the Library Assistant II provides a wide variety of basic public, technical, and clerical services including circulation services, information and ready-reference service, reader's advisory, presentation of programs, collection management services, and administrative support.
The Santa Cruz Public Libraries consist of 10 neighborhood library branches, a web-based digital library, a Bookmobile and community-based programs. Click here to read about the Santa Cruz Public Library System including branch locations or https://www.santacruzpl.org
Recruitment #25-059
APPLICATION AND SELECTION PROCESS:
The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
(May include, but are not limited to, those duties listed below.)
WORKING CONDITIONS
Requires frequent sitting, walking, standing, reaching, stooping, repetitive use of hands, and pushing in the performance of daily activities. Crouching, grasping and twisting is required in the performance of weekly activities. Occasional climbing, kneeling, working overhead, pushing and pulling, and finger dexterity is required. The position requires near and far vision and normal hearing in the performance of daily activities. The need to lift up to 25 pounds on a daily basis and 35 pounds on an occasional basis is required.
Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience
SALARY - This classification belongs to the Service bargaining unit and has a nine-step salary range. All classifications in this bargaining unit add an additional wage Step J on 7/14/18 by MOU agreement. Appointment may be made commensurate with experience. The current salary schedule is posted on the City website. See for salary practices.
UNION REPRESENTATION - This classification belongs to the Service Employees' bargaining unit. All employees within this unit are represented by the Service Employees' International Union.
APPOINTMENT - Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted, to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period (unless specified as 12-month by Service Employees MOU) which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
LEAVE
Vacation - 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.
Sick - 12 days/year
Holidays - up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time
INSURANCE - (available to employee and eligible dependents)
Medical - Depends on plan selected; City generally pays 95% of the cost of coverage (pro-rated for part-time).
Dental, Vision, Employee Assistance Program - City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.
Life - City provides a $20,000 life insurance policy.
Long Term Disability - City provides a long term disability plan.
RETIREMENT
All new regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 9.75% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.
ADDITIONAL BENEFITS (not all inclusive)
457 Deferred Compensation Plan
Accident Protection Insurance
Bilingual Pay if required by position
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)
Shift Differential
Supplemental Life Insurance
Tuition Reimbursement
The information included in this listing is subject to change and does not constitute an expressed or implied contract. Leaves and most Insurance contributions are pro-rated for part-time benefited employees.
01
Your answers to the supplemental questions will help the screening panel determine if you meet the minimum qualifications for this position and may make you more competitive in this recruitment. They will be utilized to help determine which candidates move forward in the process, so please be thorough with your answers. Any employers described here must be reflected in the Work History section of your application. Incomplete answers such as "see resume" may disqualify you from this recruitment. I understand that failure to thoroughly respond to the following questions may result in disqualification or my application may rank lower because of vague answers or minimal effort.
02
The Santa Cruz Public Library operates seven days a week, therefore this position may be required to work occasional weekends. I understand accept this requirement. (NOTE: A "no" response to this question will eliminate your application from consideration.)
03
This position requires 2 years customer service experience at a full-time capacity. (For example, if you work a job for one year at 20 hours a week, you will receive credit for 6 months.) Considering all of your jobs that might qualify, how much full-time customer service experience do you have?
04
Describe your customer service experience. Please be specific, stating your employer, job title, job duties, and duration of each experience. The employers described here must also be in the Work History section of the application in order to receive credit. If you do not have any customer service experience, please write "None."
05
The Library Assistant II job duties require you to be competent in computer, tablet, and smartphone operations and programs. Describe how you've used this type of technology. Personal usage examples will be considered, but experience using technology at your current or prior jobs may score higher during the competitive ranking process.
06
Please select the Library Assistant II position you are interested in:
07
Desirable Qualifications: Fluency in Spanish, an Asian Language, sign language, or previous library experience. Select all that apply:
08
Desirable Qualification: Describe any library work experience you have.
Required Question
Location : City of Santa Cruz, CA
Job Type: Regular Full-Time
Job Number: 25-059
Department: Library
Opening Date: 02/20/2025
Closing Date: 3/13/2025 5:00 PM Pacific
Max Number of Applicants: 100
The Position
The current vacancies are for Library Assistant II for the Santa Cruz Public Libraries. The current vacancies are 1) a full-time position with full benefits working 40 hours per week at the Downtown Branch 2) a part-time position with pro-rated benefits working 20 hours per week at the Downtown Branch, 3) a part-time position with pro-rated benefits working 30 hours per week at the Downtown Branch, 4) a part-time position with pro-rated benefits working 20 hours per week at the Boulder Creek branch.
The eligibility list established from this recruitment will be used to fill other part-time andfull-time Library Assistant II vacancies in any branch throughout the Library System during the life of the list. The eligibility list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director.
Under supervision, the Library Assistant II provides a wide variety of basic public, technical, and clerical services including circulation services, information and ready-reference service, reader's advisory, presentation of programs, collection management services, and administrative support.
The Santa Cruz Public Libraries consist of 10 neighborhood library branches, a web-based digital library, a Bookmobile and community-based programs. Click here to read about the Santa Cruz Public Library System including branch locations or https://www.santacruzpl.org
Recruitment #25-059
APPLICATION AND SELECTION PROCESS:
The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
- This recruitment will close upon receipt of 100 applications, or at 5:00 pm PST on Thursday 03/13/2025, whichever occurs first, and this recruitment may close without notice.
- To apply, submit:
- Application - online application only. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online application process.
- Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.
- Applications will be competitively screened based on the minimum qualifications for this position. Candidates will be notified of their status in the recruitment once all applications have been reviewed and interviews will be scheduled.
(May include, but are not limited to, those duties listed below.)
- May be responsible for opening and closing the library facility and for securing the facility, its contents, and premises.
- Assists patrons with any routine activity associated with being in or using the library.
- Performs a broad range of tasks in assisting the branch manager in operating the branch such as training staff and handling basic patron, facility and equipment issues.
- May direct the work of Library Aides, Library Assistant I's and volunteers.
- Provides constructive input and feedback within the library system concerning the needs of the public and the effectiveness of services and programs.
- Operates various office equipment, computers, printers, tablets, and audio visual equipment as required.
- Assists the public with locating and using the virtual branch and its services.
- Performs and assists with customer account transactions including borrower registrations, orientation to library services, receiving fines and fees, and the resolution of account disputes.
- Monitors and troubleshoots automated check-out, check-in systems; assist patrons with automated check-out systems; sort and transport library materials.
- Performs all circulation tasks such as checking-out and checking in materials, retrieving holds, shelving, filing, arranging items in order, processing requests and interlibrary loans.
- Assists with development and maintenance of the collection including acquisitions, serials control, interlibrary loan, receiving, copy cataloging, processing and mending.
- Assists in the creation and delivery of library programs; prepares marketing materials and branch displays; -may deliver programs designed by professional staff for the audience of the specialized service.
- Efficiently refers questions to librarians from the public according to guidelines.
- Performs other related duties as assigned.
- Provides basic assistance to patrons utilizing library resources, and related software, through either library owned or patron owned devices.
- Provides basic information to the public through print and electronic collections.
- Tracks payments and prepares invoices for payment, resolves issues with vendor orders, and monitors open orders, funds, and purchase orders.
- Responsible for enforcing the Library's Code of Conduct.
- May be assigned as backup assistance for courier driver.
- Performs other related duties that may be reasonably expected as part of this classification.
WORKING CONDITIONS
Requires frequent sitting, walking, standing, reaching, stooping, repetitive use of hands, and pushing in the performance of daily activities. Crouching, grasping and twisting is required in the performance of weekly activities. Occasional climbing, kneeling, working overhead, pushing and pulling, and finger dexterity is required. The position requires near and far vision and normal hearing in the performance of daily activities. The need to lift up to 25 pounds on a daily basis and 35 pounds on an occasional basis is required.
Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience
- High school graduation or tested equivalent; and
- Two (2) years of customer service experience.
- Competent in computer, tablet, smartphone operations and programs.
- Strong communication and interpersonal skills with adults and children.
- Read and speak English fluently.
- Basic numeracy with addition, subtraction, multiplication, and division.
- Oral communication skills to convey information clearly, succinctly, and accurately.
- A reader and user of information technology and the Internet.
- Computers and standard computer software including Microsoft Office programs.
- Work independently and take initiative.
- Interact with the public, coworkers, and supervisors with courtesy and respect.
- Represent the library in a positive and meaningful way.
- Work effectively in teams with coworkers, managers, and volunteers as assigned.
- Communicate a cordial and welcoming attitude and spirit of service.
- Maintain accurate filing and record systems.
- Process detailed paperwork in strict accordance with specific procedures and policies.
- Proofread for spelling and typographic errors.
- Make evaluative decisions when referrals are necessary and use appropriate referral procedures.
- Adapt to changes in technology.
- Use good judgment in handling difficult situations.
- Transport oneself throughout the county-wide library system.
- Willingness and flexibility to work the library system's schedule of days and hours.
- N/A
- Fluency in Spanish, an Asian language or sign language.
- Library work experience
- Director of Libraries
- Assistant Director of Libraries
- Librarian III
- Librarian II
- Librarian I
- Library Specialist
- Library Assistant IV
- Library Assistant III /Library Information Specialist
- Library Assistant II /Bookmobile Library Assistant
- Library Assistant I
SALARY - This classification belongs to the Service bargaining unit and has a nine-step salary range. All classifications in this bargaining unit add an additional wage Step J on 7/14/18 by MOU agreement. Appointment may be made commensurate with experience. The current salary schedule is posted on the City website. See for salary practices.
UNION REPRESENTATION - This classification belongs to the Service Employees' bargaining unit. All employees within this unit are represented by the Service Employees' International Union.
APPOINTMENT - Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted, to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period (unless specified as 12-month by Service Employees MOU) which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
LEAVE
Vacation - 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.
Sick - 12 days/year
Holidays - up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time
INSURANCE - (available to employee and eligible dependents)
Medical - Depends on plan selected; City generally pays 95% of the cost of coverage (pro-rated for part-time).
Dental, Vision, Employee Assistance Program - City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.
Life - City provides a $20,000 life insurance policy.
Long Term Disability - City provides a long term disability plan.
RETIREMENT
All new regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 9.75% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.
ADDITIONAL BENEFITS (not all inclusive)
457 Deferred Compensation Plan
Accident Protection Insurance
Bilingual Pay if required by position
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)
Shift Differential
Supplemental Life Insurance
Tuition Reimbursement
The information included in this listing is subject to change and does not constitute an expressed or implied contract. Leaves and most Insurance contributions are pro-rated for part-time benefited employees.
01
Your answers to the supplemental questions will help the screening panel determine if you meet the minimum qualifications for this position and may make you more competitive in this recruitment. They will be utilized to help determine which candidates move forward in the process, so please be thorough with your answers. Any employers described here must be reflected in the Work History section of your application. Incomplete answers such as "see resume" may disqualify you from this recruitment. I understand that failure to thoroughly respond to the following questions may result in disqualification or my application may rank lower because of vague answers or minimal effort.
- Yes
- No
02
The Santa Cruz Public Library operates seven days a week, therefore this position may be required to work occasional weekends. I understand accept this requirement. (NOTE: A "no" response to this question will eliminate your application from consideration.)
- Yes
- No
03
This position requires 2 years customer service experience at a full-time capacity. (For example, if you work a job for one year at 20 hours a week, you will receive credit for 6 months.) Considering all of your jobs that might qualify, how much full-time customer service experience do you have?
- No customer service experience.
- Less than 1 year of full-time customer service.
- More than one year but less than 2 years of full-time customer service.
- More than 2 years of full-time customer service.
04
Describe your customer service experience. Please be specific, stating your employer, job title, job duties, and duration of each experience. The employers described here must also be in the Work History section of the application in order to receive credit. If you do not have any customer service experience, please write "None."
05
The Library Assistant II job duties require you to be competent in computer, tablet, and smartphone operations and programs. Describe how you've used this type of technology. Personal usage examples will be considered, but experience using technology at your current or prior jobs may score higher during the competitive ranking process.
06
Please select the Library Assistant II position you are interested in:
- Part-time positions - these positions receive pro-rated benefits
- Full-time positions only - these positions receive full benefits
- Either part-time or full-time positions
07
Desirable Qualifications: Fluency in Spanish, an Asian Language, sign language, or previous library experience. Select all that apply:
- Fluency in Spanish
- Fluency in an Asian Language
- Fluency in Sign Language
- Library Work Experience
08
Desirable Qualification: Describe any library work experience you have.
Required Question