Jewelry Television
Jewelry Television - 1st Shift At-Home Customer Service Representatives - Open I
Jewelry Television, Knoxville, TN, United States, 37955
Jewelry Television - Open Interviews - 1st Shift At-Home Customer Service Representatives
Jewelry Television will be hosting open interviews on March 4th, 2025, from 2pm-6pm for a limited number of full-time 1st Shift At-Home Customer Service Representatives on Tuesday, at our 9600 Parkside Drive Knoxville, Tennessee headquarters.
All applicants who wish to attend are encouraged to apply for this position online at jtv.com/careers. If you would like to reserve an interview time prior to this date or have any questions, please call 800-913-8114 Monday - Friday between 10am - 10pm to speak with a hiring manager.
As a Jewelry Television At-Home Customer Care Service Representative, your focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers.
Date:
Tuesday, March 4, 2025
Open Interviews Time:
2:00pm - 6:00pm
Location:
Jewelry Television
9600 Parkside Drive
Knoxville, Tennessee 37922
Training for this position will be held at the 9600 Parkside Drive (Knoxville, TN) campus location and will consist of 3 weeks of in-person training. High speed internet is a requirement of this position. Must be a resident of Tennessee.
Shifts Available
10:00am - 6:30pm
11:00am - 7:30pm
Responsibilities:
Answers and responds to incoming customer calls with a high degree of courtesy and professionalism
Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer's and the company's best interest
Assists customers in purchasing items from a live television show
Creates new customer accounts and updates existing customer account information
Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.
Requirements:
Friendly
Willing to provide outstanding customer service
Excellent telephone skills
Proficient computer, data entry, and online navigation skills
Must have weekend and holiday availability
JTV Perks:
Weekly pay periods
At-home working environment
Outstanding employee benefit program with medical, dental and vision coverage available
401(k) matching contributions
Generous personal/vacation accrual policy
Exceptional employee discount on JTV product
24-hour private Fitness Center for all JTV employees and their immediate family (Knoxville Campus)
Our employee park features a Walking Trail, Frisbee Golf, Pickleball, Volleyball and MORE! (Knoxville Campus)
Overview:
Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 30 year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company's website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer's Top 500 list for 2015.
Jewelry Television® (JTV) is an Equal Opportunity Employer (EOE) that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Jewelry Television® (JTV) is an E-Verify employer and participates in the E-Verify program. Jewelry Television® (JTV) participates in the Tennessee Drug-Free Workplace Program.
Jewelry Television will be hosting open interviews on March 4th, 2025, from 2pm-6pm for a limited number of full-time 1st Shift At-Home Customer Service Representatives on Tuesday, at our 9600 Parkside Drive Knoxville, Tennessee headquarters.
All applicants who wish to attend are encouraged to apply for this position online at jtv.com/careers. If you would like to reserve an interview time prior to this date or have any questions, please call 800-913-8114 Monday - Friday between 10am - 10pm to speak with a hiring manager.
As a Jewelry Television At-Home Customer Care Service Representative, your focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers.
Date:
Tuesday, March 4, 2025
Open Interviews Time:
2:00pm - 6:00pm
Location:
Jewelry Television
9600 Parkside Drive
Knoxville, Tennessee 37922
Training for this position will be held at the 9600 Parkside Drive (Knoxville, TN) campus location and will consist of 3 weeks of in-person training. High speed internet is a requirement of this position. Must be a resident of Tennessee.
Shifts Available
10:00am - 6:30pm
11:00am - 7:30pm
Responsibilities:
Answers and responds to incoming customer calls with a high degree of courtesy and professionalism
Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer's and the company's best interest
Assists customers in purchasing items from a live television show
Creates new customer accounts and updates existing customer account information
Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.
Requirements:
Friendly
Willing to provide outstanding customer service
Excellent telephone skills
Proficient computer, data entry, and online navigation skills
Must have weekend and holiday availability
JTV Perks:
Weekly pay periods
At-home working environment
Outstanding employee benefit program with medical, dental and vision coverage available
401(k) matching contributions
Generous personal/vacation accrual policy
Exceptional employee discount on JTV product
24-hour private Fitness Center for all JTV employees and their immediate family (Knoxville Campus)
Our employee park features a Walking Trail, Frisbee Golf, Pickleball, Volleyball and MORE! (Knoxville Campus)
Overview:
Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 30 year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company's website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer's Top 500 list for 2015.
Jewelry Television® (JTV) is an Equal Opportunity Employer (EOE) that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Jewelry Television® (JTV) is an E-Verify employer and participates in the E-Verify program. Jewelry Television® (JTV) participates in the Tennessee Drug-Free Workplace Program.