Sales Manager - Audio Visual, Event Technology, Event Production Job at Pinnacle

Sales Manager

Salary: $72,000 - $85,000

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We’re looking for dedicated, determined people who empower others to tackle tough challenges and deliver unforgettable hospitality and live event experiences.

Job Summary:

The Sales Manager will be responsible for driving the sales efforts of their assigned venue. This position will act as front-line sales for the venue sales team and will be responsible for generating all scope of work (SOW) and contracts for their leads. The Sales Manager will be tasked to move leads through their respective sales funnel using our Company’s proprietary sales process, focusing on connection, prequalification, solutions, and more. Business hours are Monday-Friday, 8:00 a.m. to 5:00 p.m., with extended business hours and weekends required.

Essential Functions:

1. Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
2. Generate and revise the scope of work, quotes, proposals, and contracts based on the needs of venue leads requiring AV products and services.
3. Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales.
4. Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.
5. Provide hotel leads with necessary resources, i.e., layouts, renderings, visuals, product suggestions, etc.
6. Enter all pertinent client information into Pinnacle Live’s CRM platform and develop an individual sales strategy that includes individual and team funnel, and sales activity reporting.
7. Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
8. Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.
9. Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
10. Manage accurate and timely billing of events and clients.
11. Perform other duties as assigned.

Education & Experience:

1. Bachelor’s degree in business or a related field.
2. Minimum of two (2) years of experience in a customer service-facing role; prior sales experience in the hospitality industry preferred.
3. Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.
4. Production and Staging experience are preferred.
5. Scenic and Décor experience is preferred.
6. Rigging, Electrical, and Exhibit experience is preferred.

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

1. Highly skilled communicator; exceptional interpersonal and relationship-building skills.
2. Highly skilled at project management; proven success working in a fast-paced environment.
3. Problem solver mindset: ability to remove obstacles for clients through strong organizational skills.
4. Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients.
5. Very strong time management skills with the ability to work on multiple projects at a time effectively.
6. Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively.
7. Exceptional relationship builder, internally and externally.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

1. Performance based incentive plans on top of base salary.
2. Generous time off with PTO, holidays, and sick/personal days.
3. 401k with a contribution match.
4. Insurances; health, vision, dental and more.

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions, fostering an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

#J-18808-Ljbffr