LibraryLinkNJ Technology Advisory Group is hiring: Borrower Services Library Ass

Borrower Services Library Assistant - Montclair Public Library

The Ideal Candidate: Are you awesome? Are you energetic, inviting, friendly, and customer service driven? Do you take pride in your work? Are you a team player? Do you love people? Do you thrive in an environment of constant change and experiments to make the library a more enjoyable and effective place for the community? Do you have high expectations of yourself? Do you have a flexible schedule? Do you aspire to learn as much as you can? Do you love challenges? If you answered yes, this position was made for you!

The Work: Library assistants are first and foremost representatives of the library. You will be working at the library’s public service desks as a member of a team to provide excellent customer service. You will also be required to become a passport acceptance agent (training provided). Duties include but are not limited to: patron assistance at the circulation desk (checkout, discharging, renewal, patron registration, settling fines, etc.); some patron assistance at the children’s desk and adult services desk as needed; shelving; searching for materials in the catalog and on shelves; packing for interlibrary loan deliveries; and other duties as required. Light lifting and bending required. There is always something that needs to be done, so this is not a job for the inherently lazy.

Basic Qualifications:

1. High School degree
2. Comfortable with computers, the internet, basic MS Office, and mobile devices
3. Flexibility to cover additional shifts

Recommended (but not required) Qualifications:

1. Experience working or volunteering in a library setting
2. Experience with Polaris ILS
3. Experience as a Passport Agent
4. Foreign language proficiency, particularly Spanish

Premium (Absolute Must Have) Qualifications:

1. Amicable personality and demeanor
2. Willingness to learn and try new things
3. A good soul

To apply, email a cover letter, resume, and three professional references to jobs [at] montclairlibrary.org, Subject line: Borrower Services– [Full Name]

“Good Faith” Salary, Range, or Rate of Pay