TruHearing
About TruHearing
TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces 8 years in a row! Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.
TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.
TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
About The Opportunity
This role exists to enhance and improve the user interface and user experience (UI/UX) for internal software platforms and digital products by focusing on creating intuitive and visually appealing designs that prioritize user needs. Responsibilities include research, wireframing, prototyping, and testing to ensure optimal usability and satisfaction across all interactions.
What will you be doing?
Role
In addition to exhibiting the TruHearing Values of Delight, Align, Enjoy, Improve and Be Tru, this role requires the following competencies:
Required
Bachelor’s degree in computer science or relevant field and four (4+) years of professional experience in the following:
Preferred
Bachelor’s degree in computer science or relevant field and six (6+) years of professional experience with the above forementioned aspects and one (1+) years of professional experience in the following:
What benefits are offered?
TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.
Equal Opportunity
TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr
TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces 8 years in a row! Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.
TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.
TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
About The Opportunity
This role exists to enhance and improve the user interface and user experience (UI/UX) for internal software platforms and digital products by focusing on creating intuitive and visually appealing designs that prioritize user needs. Responsibilities include research, wireframing, prototyping, and testing to ensure optimal usability and satisfaction across all interactions.
What will you be doing?
- Information Architecture:
- Demonstrate and continue to develop a thorough understanding of all the internal software platforms and digital products at TruHearing in order to have a better understanding of how they are used to support our business processes and make strategic design decisions.
- Organize and structure content within our internal software platforms and digital products to make it easy for all users to navigate and find information.
- User Research:
- Conduct user interviews, surveys, and usability testing to understand user needs, pain points, and behaviors.
- Wireframing and Prototyping:
- Create low-fidelity and high-fidelity mockups to visualize the layout and interaction flow of a product or system.
- Visual Design:
- Design visual elements like color palettes, typography, and iconography to create cohesive and aesthetically pleasing interfaces.
- Interaction Design:
- Define how users interact with interfaces, including transitions, animations, and micro-interactions.
- Usability Testing:
- Conduct tests to identify areas for improvement in user experiences and interactions, and iterate designs based on feedback.
- Collaboration:
- Work closely with product owners, developers, and other stakeholders to ensure design alignment with business requirements and product goals.
- Take on any ad-hoc projects as needed to support the product team and the overall software group.
Role
In addition to exhibiting the TruHearing Values of Delight, Align, Enjoy, Improve and Be Tru, this role requires the following competencies:
- Subject Matter Expertise: Applies expertise in common situations that present difficulties, working with a moderate level of guidance.
- Using Technology: Uses advanced software or software features to accomplish their work.
- Customer Focus: Listens, perceives needs, and customizes service delivery in a truly exceptional way, manages multiple long-term customer relationships.
- Creativity & Innovation: Adds research, analysis and critical judgement to new ideas and makes impactful recommendations and contributions.
- Teamwork: Proactively assists and collaborates with others to accomplish assignments and objectives.
- Planning & Organizing: Plans and organizes work to team or company expectations.
- Agility: Anticipates upcoming needs for change, proactively plans and communicates strategies to leverage ambiguity in positive ways and mitigate negative effects.
- Initiative: Acts autonomously in a broad range of known and ambiguous situations, is appropriately persistent.
- Problem Solving: Can troubleshoot new, complex or nuanced problems and gather the sufficient data to research and provide resolution.
Required
Bachelor’s degree in computer science or relevant field and four (4+) years of professional experience in the following:
- Design Software Proficiency:
- Expertise in design tools like Adobe XD, Figma, Sketch, InVision, and Photoshop.
- User-Centered Design Methodologies:
- Understanding of user research methods, user personas, and design thinking for iteration through the design process to build on and refine the initial design.
- Visual Design Skills:
- Strong aesthetic sense, color theory, typography, and layout principles.
- Interaction Design Skills:
- Knowledge of interaction patterns, user flows, and accessibility guidelines.
- Technical Understanding:
- Basic understanding of front-end development languages (HTML, CSS, JavaScript Frameworks) to effectively communicate design ideas.
- Communication and Collaboration:
- Excellent ability to present design concepts, gather feedback, and work effectively with cross-functional teams.
Preferred
Bachelor’s degree in computer science or relevant field and six (6+) years of professional experience with the above forementioned aspects and one (1+) years of professional experience in the following:
- Technical Understanding:
- Basic coding ability in front-end development languages (HTML, CSS, JavaScript Frameworks) and/or an elevated understanding of front-end development languages (HTML, CSS, JavaScript Frameworks) to clearly communicate design ideas.
- Communication and Collaboration:
- Professional experience with product management responsibilities and concepts.
What benefits are offered?
TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.
Equal Opportunity
TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr