Colorado Springs Utilities is hiring: Brand and Creative Services Internship in

Brand and Creative Services Internship

Job Type: Internship

Pay Range $21.62 to $28.55

Location Colorado Springs, CO

Date First Posted 2/14/25

Applications are being accepted through: 3/4/25

*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Brand and Creative Services Internship

The Brand and Customer Service section at Colorado Springs Utilities is seeking a summer intern. This internship will provide you with a valuable opportunity to gain hands-on experience in brand and creative production, supporting our organization's mission to serve the customers of Colorado Springs effectively.

You will have the chance to learn about the entire process of brand and creative production, from initial concept development to final execution. This experience will be instrumental in helping you understand how our brand strategies align with our goals to enhance customer satisfaction and community engagement.

Roles of the Brand and Creative Services section:

• Marketing Materials Creation: Developing brochures, flyers, newsletters, and other print and digital materials that effectively communicate our services and initiatives to the community

• Video Production: Producing high-quality videos for promotional campaigns, customer education, and internal communications. This includes scripting, filming, editing, and post-production

• Graphic Design: Crafting visually appealing graphics for use in various media, including websites, social media, and print materials. This involves creating logos, infographics, and other visual content that aligns with our brand identity

• Social Media Management: Creating and scheduling engaging social media posts to enhance our online presence and interact with our audience; this includes content creation, community management, and performance analysis

• Brand Strategy Implementation: Ensuring that all creative outputs are consistent with our brand guidelines and contribute to our overall brand strategy

Skills the intern will learn:

• Brand Strategy Development: Understanding the fundamentals of creating and implementing brand strategies that resonate with our target audience

• Creative Production: Gaining insights into the creative process, including graphic design, content creation, and multimedia production

• Marketing Campaigns: Learning how to plan, execute, and analyze marketing campaigns across various channels

• Customer Engagement: Developing skills in customer service and engagement, ensuring our communications are customer-centric and effective

• Project Management: Acquiring project management skills to handle multiple tasks and deadlines efficiently

• Data Analysis: Using data to measure the success of marketing efforts and make informed decisions

• Collaboration: Working closely with different teams within the organization to ensure cohesive and consistent branding

We believe that this internship will not only benefit you by providing practical experience and professional growth, but also contribute to our ongoing efforts to deliver exceptional service to our customers.

*This is a summer only internship at 40 hours of work per week from May 27th through August 8th or 15th depending on school schedule.

*This is an on-site, non-remote/non-telecommuting position

*Hourly rate is dependent on year completed of academic degree, e.g., second year complete, third year complete, etc.

*Candidates MUST be enrolled in a degree seeking program (Associates/Bachelors/Masters) and be able to provide documentation if requested. Enrollment in a certification program does not qualify.

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program. As a Temporary employee you will enjoy the following benefits:

• Time Off – Because everybody needs time off to recharge

• Vacation –New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

• Paid Holidays –12 paid holidays per year

• Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

• Vacation Buy – Purchase up to 40 hours of additional vacation time

• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

• Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)

• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)

• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)

• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans

• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)

• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)

• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)

ATTENTION :

• All positions will be posted for a minimum of 5 calendar days.

• Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

• Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to H-1B, TN, or F-1 student visas with an OPT extension). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Internship