Insight Global is hiring: Media Engineer in Sacramento

Must Haves

• Bachelor’s Degree in IT, Electronics or Electrical Engineering or related field.
• Certified Infocomm CTS.
• Crestron Programmer.
• DSP Programmer.
• Experience in AV server and AV network infrastructure design, deployment, and management.

Day to Day

Responsible for higher level technical support to the University community including design, setup, configuration, troubleshooting and upgrading technology. Generates documentation on how to utilize the systems, provides written technical resolutions in a central knowledge base and assists in the development of technical standards for learning technologies. In addition to support of daily operations, this position includes a significant amount of vendor and customer interaction in the evaluation, technical design and implementation of projects that advance the state of digital media technology at the University.

• Explores, identifies, evaluates, enables, and promotes existing and emerging digital media, surveillance, and instructional technologies and their application.
• Design, install, program, configure and maintain new or existing technology systems and services for a diverse customer base within the University community.
• Serves as a senior level technical support to the distributed and central technical service providers.
• Performs high-level technical analysis for projects for integration of digital media technologies.
• Advise, consult, and provide services in the design, creation, and delivery of digital media technologies.
• Provides high level of customer service and satisfaction to the University community in resolving complex issues with a broad range of technology systems.
• Coordinates single/multiple vendor interactions on projects.
• Effectively communicates project expectations to team members, stakeholders in a clear and timely fashion.
• Serve as project technical lead through:

Planning and scheduling project timelines and milestones.

Estimating the resources and participants needed to achieve project goals.

Developing and delivering progress reports, proposals, requirement documentation, technical training sessions, and presentations.

Conducting project postmortems and creating recommendation reports in order to identify key project elements and improve future projects.