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TekWissen LLC

TekWissen LLC is hiring: Technical Writer in Charlotte

TekWissen LLC, Charlotte, NC, US

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Job Description

Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: Technical Writer
Work Location: Charlotte, NC
Job Type: Contract
Work Type: Onsite
Duration: 12+ Months
Job Description/ Responsibilities:
Job Summary:
  • Seeking a skilled Tech Writer with experience in SharePoint and Teams design.
  • The ideal candidate will be responsible for creating, editing and maintaining various types of comprehensive technical documentation that support our internal platforms and teams.
  • dditionally, candidate should have experience with SharePoint and/or MS Teams site design/development.
Responsibilities:
  • TECHNICAL WRITERS Seeking a skilled Tech Writer with experience in SharePoint and Teams design.
  • The ideal candidate will be responsible for creating, editing and maintaining various types of comprehensive technical documentation that support our internal platforms and teams.
  • Additionally, candidate should have experience with SharePoint and/or MS Teams site design/development.
  • This role is for a creative and technically skilled individual who enjoys developing solutions that enhance collaboration and drive business efficiency.
  • Candidate must have the ability to develop clear, concise and user-friendly documentation, including user guides, training materials and FAQs, etc.
  • Responsible for moderate to complex technical documentation tasks and projects with both writing or editing focus.
  • Develops and maintains user, technical and process documentation for business office.
  • Writes and maintains manuals, bulletins, catalogs and other technical documentation.
  • In addition, must Collaborate with engineering management to design and maintain SharePoint and Teams environments to enhance Engineering teammate user experience.
  • Candidate will also be responsible for creating and maintaining a variety of internal communication, including newsletters, bulletins, articles, etc. and maintaining distribution lists.
Functional Skills:
  • Data Analysis
  • Operations Excellence
  • Business Consulting Skills
  • Process Focus
  • Knowledge Management
  • Change Control Management
  • Account Development
  • Data Analysis and Reporting
  • ITSM (IT Service Management)
  • Process Management
  • Business Analysis
  • Brand Stewardship
  • Technology Trends
The top skills required for this role:
  • Sharepoint, MS Office
TekWissen Group is an equal opportunity employer supporting workforce diversity.