Job Description
Who is LSA Management?
LSA Management is a forward-thinking property management firm dedicated to providing top-tier
services for apartment communities across the Southeast. We combine the expertise and passion of
Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add
value to residents, team members, and partners.
Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.
The Opportunity
As a Community Manager at LSA Management, you will play a crucial role in ensuring
resident satisfaction and community profitability. You will oversee daily operations, foster a
positive living environment, and drive financial growth. You will work closely with senior
leadership to align community goals with company objectives, ensuring a seamless and efficient
management process.
The Skillset
• 5-7 years in Multifamily property management
• 2+ years as a community/property manager
• Skilled in resolving resident concerns
• Proven leadership experience
• LIHTC and Tax Credit knowledge preferred
• Strong communication skills
• Ability to interact with senior executives
• Works well under pressure
• Professional appearance
• Proficiency in Microsoft Office
Experience:
• 5 years in property management (Required)
• 5 years with Fair Housing regulations, LIHTC (Required)
• 3 years with Yardi and/or RealPage experience (Required)
• 5 years as a Community Manager (Required)
90 Days at LSA Management
We believe in setting clear expectations and goals from the start. Here's what your first 90 days
will look like:
First 30 Days:
• Understand the community's financial health and resident satisfaction levels
• Meet with Leadership to understand community goals and current challenges
• Review and familiarize yourself with company policies and procedures
First 60 Days:
• Implement strategies to improve resident satisfaction and retention
• Begin driving financial growth through effective marketing and leasing
• Foster a collaborative and inclusive team environment
90 Days & Beyond:
• Achieve 0% rent delinquency
• Ensure all community operations align with company goals
• Continue to build and maintain strong relationships with residents and team members
The Interview Process
We want our interview process to reflect our culture: transparent and collaborative. Here's what
you can expect:
Our First Chat: Meet with the Talent Acquisition Specialist to discuss your background, what you
can bring to LSA Management, and what you're looking for in your next role.
The Hiring Manager Interview: Dive into the role, team expectations, and what success looks like at
LSA Management.
The Technical Assessment: Depending on the role, you may be asked to complete a
technical assessment to demonstrate your skills.
The Panel: Depending on the role, you may be asked to do a panel interview onsite. Learn more about
the team, responsibilities, and workflows. Be prepared to discuss past projects and how you
collaborate with others.
Job Type
• Full-time
Benefits
• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance
• Tuition reimbursement
Schedule
• 8-hour shifts, Monday to Friday
• Saturday's based on property needs