Studio Manager/Area Manager Metro Orlando Area Job at Beauty Orlando in Orlando

LOVE WHAT YOU DO
We are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning connections to get the day started, weekly meetings to create and track goals, create a learning environment that allows everyone to become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of our company means you are part of something bigger!

We are seeking an individual who has an entrepreneurial spirit that will champion the business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the areas it serves.

SUMMARY:
The Studio Manager position is responsible for ALL day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience.

The Studio Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

This individual we are seeking must be able to juggle many things at once from many different directions. This person must drive revenue to meet monthly goals.

ESSENTIAL FUNCTIONS:

• Client Acquisition, Client Experience, Client Retention
• Inventory Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Staff Recruitment, Hiring, Management, Development and Retention
• Studio Upkeep this includes but not limited to the following: managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
• P&L Management
• Execution of System Wide Promotions and Loyalty Program Growth and Retention
• must be flexible with hours, work based on studio demands.
• ability to learn our culture and environment and train staff and uphold expectations.

ROLE SCOPE AND COMPLEXITY:
This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.

The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

MINIMUM QUALIFICATIONS REQUIRED:

• 2-year business management equivalent
• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented
• ability to follow company culture
• willing to take direction from owners
• productive with time management
• ability to exceed company goals

PREFERRED:

• 2 years business and staff management
• 2 years beauty industry/salon experience