L Oreal USA
Director, Global Digital Strategy, Content Operations & Analytics, PMO, CeraVe D
L Oreal USA, Jersey City, New Jersey, United States, 07390
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Director, Global Digital Strategy, Content Operations & Analytics, PMO, CeraVe DMI
Jersey City, NJ, New Jersey
Apply now (https://careers.loreal.com/en_US/jobs/ApplicationMethods?jobId=198384)
Back
Permanent
New Jersey
Jersey City, NJ
Digital
Full - Time
05-Feb-2025
Location: Jersey City, NJ
Division: L’Oréal Dermatological Beauty
Reports to: VP, Digital & Social, CeraVe DMI
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
Most Innovative Companies - Fast Company, 2023
Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
Top 25 World's Best Companies - TIME, 2023
Top Companies for Executive Women - Seamount, 2023
Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, SkinCeuticals, skinbetter science). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last 5 years which is fueled by +7.5k employees around the world.
A Day in the Life
Requirements
5+ years of experience in a project management or content operations role, preferably within a fast-paced agency or brand environment.
Deep understanding of content production workflows, including digital asset management and IP rights management.
Proven track record of successfully managing complex projects with multiple stakeholders and tight deadlines.
Exceptional organizational skills and attention to detail.
Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels.
Experience with project management tools and software.
Experience with DAM systems and content workflow tools is a plus.
Responsibilities
Project Management & Content Workflow:
Oversee the end-to-end content lifecycle, from planning and production through to delivery and archiving, for assigned brands and campaigns.
Develop, manage, and continuously improve upon a centralized content calendar and retro-planning process.
Lead cross-functional team meetings, ensuring all stakeholders are aligned on timelines, deliverables, and any potential roadblocks.
Proactively identify and mitigate risks, clearly communicating delays and implementing contingency plans as needed.
Act as the primary point of contact for agency partners, ensuring they adhere to deadlines and deliver high-quality work.
Business and Content Analytics, ROI Management:
Understand which content elements are working and not working in terms of content types by channel for the brand
Develop and oversee an ROI model that helps the business understand the ROI on the content elements by channel
Partner across both digital and marketing teams to create content experiments that enable the brand to continuously reinvent it’s content model
Own the content adoption metrics by Zone and country for each campaign
Technical Versions Factory (TEVA)
Main point of contact between DMI, LDB CDMO Team, and Division management in briefing the TEVA for each campaign, including asset list and campaign objectives
Ensuring handover deadlines are met by agencies
Content Workflow Tool Ownership:
Own and manage the Content Workflow Tool, acting as the primary administrator and subject matter expert.
Collaborate with internal teams and Craft (for technical variants) to optimize tool functionality, implement new features, and ensure it effectively supports content operations.
Digital Asset Management (DAM) & IP Rights:
Serve as the program manager for Opera (DAM, PIM, and IP Rights), ensuring 100% compliance with internal policies and procedures.
Manage the relationship with the DAM management agency, overseeing their performance and ensuring seamless asset management.
Provide training and support to internal teams on DAM best practices, IP rights, and content workflow processes.
What We Offer
Salary Range: $138,500 – $200,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
At L’Oréal, our Digital team is an opportunity to be at the center of L'Oréal's digital transformation. We are determined to be pioneers in the new beauty tech world, and by incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! Come join our dynamic team!
We Are Committed and Engaged
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
Director, Global Digital Strategy, Content Operations & Analytics, PMO, CeraVe DMI
Jersey City, NJ, New Jersey
Apply now (https://careers.loreal.com/en_US/jobs/ApplicationMethods?jobId=198384)
Back
Permanent
New Jersey
Jersey City, NJ
Digital
Full - Time
05-Feb-2025
Location: Jersey City, NJ
Division: L’Oréal Dermatological Beauty
Reports to: VP, Digital & Social, CeraVe DMI
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
Most Innovative Companies - Fast Company, 2023
Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
Top 25 World's Best Companies - TIME, 2023
Top Companies for Executive Women - Seamount, 2023
Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, SkinCeuticals, skinbetter science). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last 5 years which is fueled by +7.5k employees around the world.
A Day in the Life
Requirements
5+ years of experience in a project management or content operations role, preferably within a fast-paced agency or brand environment.
Deep understanding of content production workflows, including digital asset management and IP rights management.
Proven track record of successfully managing complex projects with multiple stakeholders and tight deadlines.
Exceptional organizational skills and attention to detail.
Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels.
Experience with project management tools and software.
Experience with DAM systems and content workflow tools is a plus.
Responsibilities
Project Management & Content Workflow:
Oversee the end-to-end content lifecycle, from planning and production through to delivery and archiving, for assigned brands and campaigns.
Develop, manage, and continuously improve upon a centralized content calendar and retro-planning process.
Lead cross-functional team meetings, ensuring all stakeholders are aligned on timelines, deliverables, and any potential roadblocks.
Proactively identify and mitigate risks, clearly communicating delays and implementing contingency plans as needed.
Act as the primary point of contact for agency partners, ensuring they adhere to deadlines and deliver high-quality work.
Business and Content Analytics, ROI Management:
Understand which content elements are working and not working in terms of content types by channel for the brand
Develop and oversee an ROI model that helps the business understand the ROI on the content elements by channel
Partner across both digital and marketing teams to create content experiments that enable the brand to continuously reinvent it’s content model
Own the content adoption metrics by Zone and country for each campaign
Technical Versions Factory (TEVA)
Main point of contact between DMI, LDB CDMO Team, and Division management in briefing the TEVA for each campaign, including asset list and campaign objectives
Ensuring handover deadlines are met by agencies
Content Workflow Tool Ownership:
Own and manage the Content Workflow Tool, acting as the primary administrator and subject matter expert.
Collaborate with internal teams and Craft (for technical variants) to optimize tool functionality, implement new features, and ensure it effectively supports content operations.
Digital Asset Management (DAM) & IP Rights:
Serve as the program manager for Opera (DAM, PIM, and IP Rights), ensuring 100% compliance with internal policies and procedures.
Manage the relationship with the DAM management agency, overseeing their performance and ensuring seamless asset management.
Provide training and support to internal teams on DAM best practices, IP rights, and content workflow processes.
What We Offer
Salary Range: $138,500 – $200,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
At L’Oréal, our Digital team is an opportunity to be at the center of L'Oréal's digital transformation. We are determined to be pioneers in the new beauty tech world, and by incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! Come join our dynamic team!
We Are Committed and Engaged
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.