Fitness Studio - Front Desk Sales Specialist Job at Body Fit Training - West Fri

About Us:
BFT (Body Fit Training) is a leading boutique fitness studio specializing in Strength and Conditioning. We pride ourselves on delivering exceptional member experiences and creating a strong sense of community. Our classes are high-energy, fun, and backed by an amazing culture where everyone feels like family. Join our dynamic team and help inspire others to achieve their fitness goals!

Job Summary:
We are seeking a highly motivated Front Desk / Sales Associate to join our team. This position is crucial in creating a welcoming environment for our members while driving sales and growth. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and excel at engaging with prospective members. This role involves making phone calls approximately 60% of the time to convert leads, follow up with trial members, and retain current members.

Key Responsibilities:

• Lead Engagement: Proactively reach out to leads, follow up on inquiries, and schedule studio tours or trial classes.
• Member Retention: Build relationships with current members, handle their concerns, and ensure an exceptional studio experience.
• Sales: Meet and exceed sales goals by promoting memberships, trial packages, and studio merchandise.
• Administrative Duties: Manage the front desk, handle customer bookings, and assist with day-to-day studio operations.
• Community Building: Foster a positive and inclusive environment for all members and staff, contributing to the vibrant and fun culture we’re known for.

What We’re Looking For:

• Exceptional phone etiquette and communication skills—must be comfortable making and receiving calls for the majority of your shift.
• Strong sales acumen with a proven ability to meet or exceed targets.
• Passion for fitness and a genuine desire to help others achieve their goals.
• Ability to multitask and remain organized in a busy studio environment.
• Prior experience in sales, customer service, or the fitness industry is a plus.

Physical Requirements:

• Must be able and willing to move workout equipment, and perform minor maintenance.
• Must be willing to clean the studio, bathrooms, lobby, etc.
• Must be able to lift up to 50lbs.

What We Offer:

• Competitive hourly wage with commission opportunities.
• Complimentary studio membership and discounts on merchandise.
• A supportive team environment with opportunities for growth.
• A chance to be part of a fun, energetic culture that makes work feel like play.

Schedule:

• Part-Time hours (10-15hrs), including evenings and weekends.

STUDIO LOCATION: 2727 Main Street Suite 630, Frisco, TX 75036

INSTAGRAM: @BFT_WESTFRISCO

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