Marketing Assistant Job at Careers at MakarttPro in Dallas
Careers at MakarttPro, Dallas, TX, United States, 75215
Location: Dallas, TX (Hybrid, 3 days in office, 2 days at home)
Job Type: Full-Time
MakarttPro is a fast-growing professional nail brand dedicated to providing high-quality, essential products for luxury independent nail technicians. We focus on delivering innovative solutions through eCommerce channels, including our website, Amazon, and TikTok Shop. We are looking for a Marketing Assistant to join our team and provide critical support in office management, customer service, marketing operations, and executive assistance.
This role requires a highly organized and proactive individual who can manage multiple tasks efficiently while contributing to the company's marketing and sales efforts.
Responsibilities
- Office & Administrative Support Oversee office management, including ordering and replenishing office and marketing supplies.
- Ensure the office remains organized and operates smoothly. Assist in scheduling and coordinating management travel, including flights, accommodations, and meeting schedules.
- Handle customer inquiries, providing timely and professional responses through email, phone, and online platforms.
- Manage device repair requests, coordinating with the necessary teams for troubleshooting and servicing.
- Assist in resolving customer complaints and tracking common concerns to provide feedback for continuous improvement.
- Support the sales team in identifying and executing marketing opportunities. Assist with product promotions, giveaways, and influencer outreach.
- Help prepare marketing materials, presentations, and reports for internal and external use.
- Coordinate and track inventory levels of promotional materials and marketing assets.
- Maintain and update internal databases with customer and sales information.
- Help manage marketing-related projects, ensuring deadlines and deliverables are met.
- Provide general administrative assistance to leadership and cross-functional teams as needed.
Qualifications
- 1-2 years of experience in an administrative, customer service, or marketing support role. Strong organizational and multitasking skills with great attention to detail.
- Excellent communication skills (written and verbal).
- Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with customer service or CRM systems. Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Experience in eCommerce, beauty, or professional nail industry is a plus.