EVERSANA INTOUCH is hiring: Media Director in Chicago

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.    

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.     

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.    

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.    

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.     

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.  

Job Description

WHAT DOES A MEDIA DIRECTOR DO?

The Media Director is an experienced leader within the department who provides strategic guidance and oversight of day-to-day operations across a portfolio of media accounts. This person oversees the media planning and buying process end-to-end and is the voice of experience with the client. The Media Director is responsible for the training, management, and growth of a team of direct reports within a portfolio and is the first point of escalation when issues arise. Seamless collaboration with the appropriate HCP and DTC clients, senior-level Account and media subject matter experts (SMEs), and active participation in organic growth and new business activities is expected.

RESPONSIBILITIES:

• Serve as the media lead point-of-contact across one piece of oncology business, a portfolio comprised of multiple brands and their accompanying clients. This person will be the primary go-to for clients and will maintain regular communication.
• Lead the development of strategic, high-value media programs across DTC and HCP campaigns that adhere to client's needs and parameters
• Deep understanding of individual client operations, their goals, objectives, and business challenges
• Effectively apply media knowledge to solve client business challenges while displaying depth of understanding in how media is orchestrated to drive ROI
• Proactively mobilize team(s) to initiative and activate necessary work streams
• Collaborate seamlessly with senior-level SME and Account teams to drive overall strategic direction and integration across target audience touchpoints
• Oversee communication with Account and key client contacts
• Run point on high-profile vendor relationships and contract negotiations
• Responsible for identifying areas of organic growth of existing accounts and overall sustainability and growth of the portfolio
• Financial management and staff planning
• Responsible for career pathing, ongoing coaching, and overall development for direct reports
• Always keep top-of-mind media campaign timeline, internal and external-facing next steps, approaching deadlines, etc., to ensure day-to-day tasks are completed seamlessly and nothing falls through the cracks
• Manage up effectively and efficiently to VP, where applicable
• Identify issues with staff and team structure, and proactively work to find solutions
• Point of escalation within the team portfolio
• Manage team resources and ensure maximum billabilitiy
• Start to lead new business opportunities, as needs arise
• Stay abreast of media industry and health-specific POVs, trends, and technology solutions, assisting with internal POVs and case study write-ups, as necessary

 

Qualifications

WHAT ARE WE LOOKING FOR?

This role requires strong media acumen, working knowledge across all paid media channels, staff management, and agency business development.

• 10+ years, including experience in media account management
• Expertise across both digital and non-digital media channels, HCP and DTC target audiences (OTT/CTV media planning experience a plus)
• Must be comfortable as the main client resource for all things media (supported internally by a strong set of media channel SME leads)
• Financial management/staff planning experience
• Analysis and optimization of media campaigns
• Excellent written and oral communication skills
• Honed staff management experience, including ensuring team maximizes billability
• Powerpoint and Excel fluency
• Ability to distill complex media ideas and concepts to a non-media savvy audience
• Cross-channel media strategy, planning, and buying experience, including select non-digital media channels
• Contract negotiation
• Syndicated 3rd party research tools
• Ability to effectively lead productive and efficient meetings
• Problem identification and solving
• Strategic thinking
• Able to effectively deliver ongoing coaching and feedback
• Collaboration/Team player
• Excellent presentation skills and the ability to think on one’s feet, smoothly addressing ad-hoc questions in client status meetings, internal meetings, etc.
• Innovative and critical thinker who is proud to be accountable for the end media product
• Desire to learn and build upon the department’s existing capabilities
• Ability to effectively manage many details and projects at once
• Excels at getting what they need out of the team, internal agency partners and vendors

 

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $101,000.00 to $150,000.00 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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