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Astoncarter

Astoncarter is hiring: Technical Writer 2 in Kirkland

Astoncarter, Kirkland, WA, United States, 98034

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Purpose of the Team: This team is responsible for working with law enforcement agencies to ingest and disposition the data received and then provide data back to law enforcement. The other side of the team owns systems that are used in investigations of digital threats.

Key Projects: This role is a technical writer who can work closely with engineers or review transcripts of conversations with engineers and convert those to troubleshooting guides or other relevant knowledge base articles.

Typical Task Breakdown and Operating Rhythm: The role will consist of 30% collaborating with software engineers and other technical team members, 30% ensuring all documentation is accurate and up to date, 30% reviewing and editing existing documentation, and 10% meetings.

Description

Typical Day in the Role:

The ideal candidate will have 2-4 years of experience working with software engineers to develop comprehensive troubleshooting guides and other self-service documentation. This role is crucial in aiding new engineers and support personnel in efficiently understanding and addressing technical issues.

Candidate Requirements

  • Years of Experience Required: 2-4 years of experience required for the role.
  • Degrees or Certifications Required: Bachelor's degree required; a Master's degree in technical communication is preferred.
  • Experience with Confluence and Markdown editors, version control systems (GIT), and familiarity with Agile methodologies and software development lifecycle (SDLC).

Top 3 Hard Skills Required

  • Minimum 2 years experience with Markdown
  • Minimum 2 years experience with Excel
  • Minimum 2 years experience with Word

Pay and Benefits

The pay range for this position is $38.00 - $43.00/hr.

Workplace Type

This is a hybrid position in Redmond, WA.

Application Deadline

This position is anticipated to close on Feb 22, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies.

Diversity, Equity & Inclusion

At Aston Carter, Diversity and Inclusion are a bridge towards the equity and success of our people.

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Seniority Level

Entry level

Employment Type

Contract

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

Staffing and Recruiting

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