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Integrated Resources, Inc

Authorization Representative

Integrated Resources, Inc, Las Vegas, Nevada, United States, 89113

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Duties:

Job Summary:

-This position is responsible to obtain insurance eligibility and benefits information and obtain required authorizations.

-Reviews all insurance eligibility responses and communicates with the physician's office and insurance companies as needed regarding these responses or to obtain correct information.

-Works with Utilization Review staff to ensure authorizations cover services needed. May also estimate cost of service and patient's responsibility.

-Refers patients with questionable insurance coverage to the Eligibility Counselors. May assist in mentoring new hires.

Essential Job Duties:

-Obtains insurance eligibility and benefit information using various phone and on-line resources.

-Obtains appropriate authorizations and notifies insurance companies of patient arrival as needed.

-Works with Utilization Review staff and/or physicians' offices to assure eligibility and authorization requirements are completed within the required timeframe.

-Communicates with the appropriate nursing and/or billing staff when changes are made to the account that will affect the reimbursement.

-Makes appropriate corrections in the patient's record to ensure accuracy in order to prevent denials and/or problems with billing and reimbursement.

-Immediately refers "at risk" admission to eligibility, i.e., out of network, underinsured, max benefits, etc.

-Works with insurance eligibility responses and other appropriate reports and works with physicians and patients as needed to resolve issues and prevent billing delays.

-Maintains a satisfactory level of performance and adherence to workload standards.

-Estimates cost of service using ICD-9 or CPT codes.

Performs calculations using insurance benefit information to accurately estimate patient responsibility.

-May lead and/or train new employees in account preparation and review functions.

Skills:

Required Skills & Experience:

-Two years of customer service experience.

-Demonstrated good communications and computer skills.

Physical Requirements:

-Interact with others requiring the employee to communicate information.

-Operate computers and other office equipment requiring the ability to move fingers and hands.

-See and read computer monitors and documents.

-Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Preferred Skills & Experience:

-Demonstrated knowledge of medical terminology.

-Experience in admitting, billing, collections, and/or insurance verification.

-Bi-Lingual Spanish speaking.

-Demonstrated knowledge of CPT/ICD-9 codes.

Shift: Day 8

Schedule Notes: weekend availability