Senior Technical Writer Job at CEI in Philadelphia

Job Title: Technical Writer

Location: Onsite 4 days a week (Philadelphia, PA)

Job Summary: We are seeking a highly skilled and experienced Technical Writer with a strong engineering background to join our team. This role bridges the gap between complex technical architecture and technical requirements with clear, user-friendly documentation for both internal and external teams. The ideal candidate has hands-on engineering expertise and a passion for creating accurate content tailored to both technical and non-technical audiences.

Job at a Glance:

• Contract Duration: 9-month contract (with the possibility of temp to perm)
• Compensation: $45/hr + optional benefits (Medical, Dental, Vision, and 401k)
• Work Schedule: Onsite 4 days a week (Monday-Thursday) WFH (Friday)

Key Responsibilities:

• Author, review, and maintain technical documents, including high-level design for networking components, architecture documentation, API documentation, technical network specifications, and operational knowledge base documents.
• Translate technical information into clear, concise, easy-to-understand documentation.
• Generate, update, and maintain technical documentation for internal and external use, ensuring accuracy and clarity.
• Collaborate with key engineers and other stakeholders to gather requirements and technical information.
• Create technical documents and manuals in formats suitable for publication, including PDF, HTML, and online systems.
• Syndicate with a partner in Canada to generate and document processes.
• Document what engineers are doing, ensuring detailed and accurate records.
• Create and manage versioning of documentation.
• Develop architecture diagrams and views suitable for both technical and non-technical audiences.

Required Skills and Qualifications:

• Bachelor's Degree in Journalism, Technical Writing, Business Administration, or a related field, or equivalent work experience.
• 4-7 years of business or technical writing experience.
• Strong organizational and project management skills.
• Excellent writing and editing skills.
• Working knowledge of multiple software and graphics packages.
• Attention to detail and strong writing and editing experience.
• Ability to work with engineers and possess good soft skills.
• Understanding of basic coding terminology.
• Ability to diagram and create architecture type diagrams.
• Background in knowledge management.

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