State of Washington
State of Washington is hiring: ES BS3 Lead - UI Shared Work: Non-permanent: Tele
State of Washington, Pasco, WA, United States, 99302
Salary : $58,380.00 - $78,468.00 Annually
Location : Multiple Locations Statewide, WA
Job Type: Agency Internal - Non-Permanent
Job Number: 2025-01575
Department: Employment Security Department
Division: Unemployment Insurance
Opening Date: 02/27/2025
Closing Date: 3/6/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
The ideal candidate in this role will use coaching practices and mentoring staff and team members. They will be strong communicators, flexible in their methods, have a high level of empathy, are welcoming, have a willingness to learn. They will be comfortable with technology with computer skills to include utilizing web-based programs and Microsoft Office (Word and Excel).
As a Benefit Specialist 3 Lead with the Sharedwork unit, professional lead participation in the Shared Work program will support economic security through business preservation and job retention by providing technical, training, and operational to the Shared Work Program staff. This professional position will assist, support, and promote the Shared Work Program through employer orientations and business presentations. You will support Employment Security mission and vision of providing workers equitable access to programs that contribute to economic security by supporting staff through coaching, mentoring, and providing technical assistance to ensure timely, accurate benefits for both the employer and claimant. This is a full-time/non-permanent position that is primarily telework but may need to go into the office for occasional meetings or events and is anticipated to last up to one year.
NOTE: This opportunity is available only to current Internal Employment Security Department employees.
Duties
You will assist with training, orienting, directing, and coordinating the work of Shared Work Unemployment Insurance Benefit Specialists. Directing staff when workload assignments need to be adjusted. Providing guidance to Benefit Specialist on difficult, complex, or unusual cases and providing technical support and policy/procedure clarification and consultation on various types of initial claims, continued claims, adjudication, and employer/participant determinations.
Some of what you will do:
For a full description of duties, please click here to request from recruiter:
Qualifications
What you bring:
Three (3) years of experience as a previous Employment Security Program Coordinator 1 or UI Specialist 3
OR One (1) year experience as a previous UI Specialist 4 or an Employment Security Benefits Specialist Intake Lead Worker for a UI Program.
OR One (1) year experience as a previous Employment Security Program Coordinator 2 Lead Worker for a UI Program.
Additional Requirement of Employment:
Attach your Resume and Cover Letter with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact 564-200-2475 the, or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
**This organization participates in E-Verify**
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
In order to be considered for this position, you must include your (1) resume and (2) a letter of interest with this applicant packet. Please click below to indicate you have attached the required documentation.
02
This employment opportunity is available only to Employment Security Department employees.Are you a current ESD employee?
03
Which of the following best describes your Benefits Specialist experience?
04
Which one of the following best describes your years of professional experience as noted in the previous question.
05
Based on your answers to questions 3 and 4, please give a brief description of your experience. Be sure to include when and where you obtained this experience. If you do not have this experience, type N/A.
06
How did you hear about this job opportunity?
Required Question
Location : Multiple Locations Statewide, WA
Job Type: Agency Internal - Non-Permanent
Job Number: 2025-01575
Department: Employment Security Department
Division: Unemployment Insurance
Opening Date: 02/27/2025
Closing Date: 3/6/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
The ideal candidate in this role will use coaching practices and mentoring staff and team members. They will be strong communicators, flexible in their methods, have a high level of empathy, are welcoming, have a willingness to learn. They will be comfortable with technology with computer skills to include utilizing web-based programs and Microsoft Office (Word and Excel).
As a Benefit Specialist 3 Lead with the Sharedwork unit, professional lead participation in the Shared Work program will support economic security through business preservation and job retention by providing technical, training, and operational to the Shared Work Program staff. This professional position will assist, support, and promote the Shared Work Program through employer orientations and business presentations. You will support Employment Security mission and vision of providing workers equitable access to programs that contribute to economic security by supporting staff through coaching, mentoring, and providing technical assistance to ensure timely, accurate benefits for both the employer and claimant. This is a full-time/non-permanent position that is primarily telework but may need to go into the office for occasional meetings or events and is anticipated to last up to one year.
NOTE: This opportunity is available only to current Internal Employment Security Department employees.
Duties
You will assist with training, orienting, directing, and coordinating the work of Shared Work Unemployment Insurance Benefit Specialists. Directing staff when workload assignments need to be adjusted. Providing guidance to Benefit Specialist on difficult, complex, or unusual cases and providing technical support and policy/procedure clarification and consultation on various types of initial claims, continued claims, adjudication, and employer/participant determinations.
Some of what you will do:
- Respond to inquiries from claimants, employers and/or 3rd parties.
- Analyze written and oral information to guide UI Benefits employees in completion of intake related work, SharedWork employer plan and claimant eligibility determinations and adjudication.
- Research, investigate, and interpret unemployment insurance laws to determine and resolve Shared Work claimant benefit claims and adjudication issues.
- Perform lead accountability by assigning and reviewing work for accuracy and compliance within laws and rules.
- Provide Shared Work program training and coaching to one or more Shared Work team members.
- Review work of Benefit Specialist to ensure accuracy and conformance to laws, regulations, policies, procedures, and standard work.
- Ensure the work of Benefit Specialists meets the timeframes and deadlines set by program requirements.
- Audit Shared Work unemployment insurance work to detect discrepancies and clarify data through inquiries, correspondence, and interviews.
For a full description of duties, please click here to request from recruiter:
Qualifications
What you bring:
Three (3) years of experience as a previous Employment Security Program Coordinator 1 or UI Specialist 3
OR One (1) year experience as a previous UI Specialist 4 or an Employment Security Benefits Specialist Intake Lead Worker for a UI Program.
OR One (1) year experience as a previous Employment Security Program Coordinator 2 Lead Worker for a UI Program.
Additional Requirement of Employment:
- Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
Attach your Resume and Cover Letter with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact 564-200-2475 the, or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
**This organization participates in E-Verify**
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
In order to be considered for this position, you must include your (1) resume and (2) a letter of interest with this applicant packet. Please click below to indicate you have attached the required documentation.
- Yes
- No
02
This employment opportunity is available only to Employment Security Department employees.Are you a current ESD employee?
- Yes
- No
03
Which of the following best describes your Benefits Specialist experience?
- Three (3) years of experience as a previous Employment Security Program Coordinator 1 or UI Specialist 3.
- One (1) year experience as a previous UI Specialist 4 or an Employment Security Benefits Specialist Intake Lead Worker for a UI Program.
- One (1) year experience as a previous Employment Security Program Coordinator 2 Lead Worker for a UI Program.
- None of the above.
04
Which one of the following best describes your years of professional experience as noted in the previous question.
- I have between 1 and 2 years of experience
- I have between 2 and 3 years of experience
- I have between 3 and 4 years of experience
- I have between 4 and 5 years of experience
- I have between 5 and 6 years of experience
- I have between 6 and 7 years of experience
- I have between 7 and 8 years of experience
- I have between 8 and 9 years of experience
- I have between 9 and 10 years of experience
- I have between 10 and 11 years of experience
- I have 11 or more years of experience
- I do not have this experience
05
Based on your answers to questions 3 and 4, please give a brief description of your experience. Be sure to include when and where you obtained this experience. If you do not have this experience, type N/A.
06
How did you hear about this job opportunity?
- WWW.Careers.Wa.Gov
- WorkSource Center or Website (WorkSourceWA.com)
- Washington State Employee Referral
- ESD Employee Referral
- Employment Security Department's job web page: WWW.Esd.Wa.Gov
- Monster
- College/university career fair or website
- VERG
- Craigslist
- CareerBuilder
- Diversity Jobs
- Handshake
- Other
Required Question