Diligent
About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview:
Diligent is recruiting a Director, Product Design to build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects within our Governance portfolio of tools and services.
The Director, Product Design will lead and oversee the user experience of our products from conception to launch in partnership with product managers, engineers and UX researchers. You will be expected to contribute to strategic, managerial, and design-oriented outcomes that deliver measurable impact to Diligent and its customers.
Key Responsibilities Collaborate with the VP of Design to define the design vision and align it with Diligent's overall goals. Work with your peer Design Directors and VP of Design to set the direction for design principles, patterns, and processes to ensure a cohesive product experience across the Diligent portfolio. Ensure close collaboration with Product Management and Engineering to support quality and timely delivery of the product roadmap Succinct communication of design to stakeholders demonstrating a strong understanding of business objectives, design and your users Ownership of design-related tasks and artifacts Establish, refine, and enforce scalable design processes, tools, and workflows. Ensure consistency in design systems and standards across products by partnering with leaders who oversee those respective portfolios. Provide high-level oversight and detailed feedback on design deliverables to maintain quality and ensure alignment with goals. Conduct regular design critiques to elevate team output and foster collective growth. Act as a go-to resource for resolving complex design challenges or strategic decisions. Contribute to a culture of continuous improvement, discovery, and learning Partnering with your team to see products to release and beyond delivery Evaluate and prioritize projects across the team, ensuring resources are aligned with business goals. Balance short-term tactical needs with long-term strategic design initiatives. Management and mentoring of the product design team. Foster professional growth through one-on-ones, career development plans, and feedback cycles. Required Experience/Skills
8 years of relevant experience in design leadership, 3 of which must be at the director (or similar) level where you managed other design managers. Proficiency in evaluating design skills, delivery, and ability to provide effective feedback and coaching to lead to growth and favorable outcomes. A varied skill profile within User Experience Design, with core expertise in Product Design, Interaction (UX) Design, UI Design or Design Research Experience designing SaaS products for the B2B market in a distributed Agile environment Experience leading the design of products with a high-level of complexity, shepherding them from inception (or redesign) to release to continued enhancement or sunset Awareness of current design tools, including methods ranging from the latest AI tools to knowing when pen and paper is more effective. Excellent verbal and written communication skills Experience designing mobile and web-based applications A portfolio of work demonstrating your design impact - online or pdf is required for consideration. How someone would not be successful in this role:
Waiting to be told what to do Seeing something that could probably be better and doing nothing about it. An inability to successfully prioritize tasks and time Not taking action to resolve an unfavorable situation Avoiding providing constructive feedback because it's uncomfortable to hear or deliver. Not learning the nuance and depth of the products they support or general awareness of the rest of the products in the Diligent portfolio. Display little curiosity or imagination to explore what's not yet in the world. This role will be interesting to someone who is:
Interested in improving the maturity and sophistication of a product design practice without doing it alone Motivated to learn from a peer group of other Directors and VP of Design instead of being the lone voice of design Intrigued by the design challenges facing a product portfolio largely developed via acquisition across multiple industry verticals Ready to be a part of an organization that expects design to lead and is equally ready to be held accountable to that expectation. Expand their management scope to a larger team, hire a manager to support them, and work with designers and other product peers distributed across the US and Europe. How you'll spend a lot of time:
Reviewing design prototypes and offering constructive feedback. Collaborating with your peer Design Directors to find opportunities for reuse, avoid rework, share research insights, and ensure consistency where appropriate. Meeting with stakeholders to align on project priorities or resolve roadblocks. Coaching individual designers on career growth or project challenges. Presenting the design team's impact and progress in leadership meetings. Refining the design system and ensuring its adoption across teams. U.S pay range
$200,000-$220,000 USD
What Diligent Offers You
Creativity is ingrained in our culture.
We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.
Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us.
Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies:
Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview:
Diligent is recruiting a Director, Product Design to build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects within our Governance portfolio of tools and services.
The Director, Product Design will lead and oversee the user experience of our products from conception to launch in partnership with product managers, engineers and UX researchers. You will be expected to contribute to strategic, managerial, and design-oriented outcomes that deliver measurable impact to Diligent and its customers.
Key Responsibilities Collaborate with the VP of Design to define the design vision and align it with Diligent's overall goals. Work with your peer Design Directors and VP of Design to set the direction for design principles, patterns, and processes to ensure a cohesive product experience across the Diligent portfolio. Ensure close collaboration with Product Management and Engineering to support quality and timely delivery of the product roadmap Succinct communication of design to stakeholders demonstrating a strong understanding of business objectives, design and your users Ownership of design-related tasks and artifacts Establish, refine, and enforce scalable design processes, tools, and workflows. Ensure consistency in design systems and standards across products by partnering with leaders who oversee those respective portfolios. Provide high-level oversight and detailed feedback on design deliverables to maintain quality and ensure alignment with goals. Conduct regular design critiques to elevate team output and foster collective growth. Act as a go-to resource for resolving complex design challenges or strategic decisions. Contribute to a culture of continuous improvement, discovery, and learning Partnering with your team to see products to release and beyond delivery Evaluate and prioritize projects across the team, ensuring resources are aligned with business goals. Balance short-term tactical needs with long-term strategic design initiatives. Management and mentoring of the product design team. Foster professional growth through one-on-ones, career development plans, and feedback cycles. Required Experience/Skills
8 years of relevant experience in design leadership, 3 of which must be at the director (or similar) level where you managed other design managers. Proficiency in evaluating design skills, delivery, and ability to provide effective feedback and coaching to lead to growth and favorable outcomes. A varied skill profile within User Experience Design, with core expertise in Product Design, Interaction (UX) Design, UI Design or Design Research Experience designing SaaS products for the B2B market in a distributed Agile environment Experience leading the design of products with a high-level of complexity, shepherding them from inception (or redesign) to release to continued enhancement or sunset Awareness of current design tools, including methods ranging from the latest AI tools to knowing when pen and paper is more effective. Excellent verbal and written communication skills Experience designing mobile and web-based applications A portfolio of work demonstrating your design impact - online or pdf is required for consideration. How someone would not be successful in this role:
Waiting to be told what to do Seeing something that could probably be better and doing nothing about it. An inability to successfully prioritize tasks and time Not taking action to resolve an unfavorable situation Avoiding providing constructive feedback because it's uncomfortable to hear or deliver. Not learning the nuance and depth of the products they support or general awareness of the rest of the products in the Diligent portfolio. Display little curiosity or imagination to explore what's not yet in the world. This role will be interesting to someone who is:
Interested in improving the maturity and sophistication of a product design practice without doing it alone Motivated to learn from a peer group of other Directors and VP of Design instead of being the lone voice of design Intrigued by the design challenges facing a product portfolio largely developed via acquisition across multiple industry verticals Ready to be a part of an organization that expects design to lead and is equally ready to be held accountable to that expectation. Expand their management scope to a larger team, hire a manager to support them, and work with designers and other product peers distributed across the US and Europe. How you'll spend a lot of time:
Reviewing design prototypes and offering constructive feedback. Collaborating with your peer Design Directors to find opportunities for reuse, avoid rework, share research insights, and ensure consistency where appropriate. Meeting with stakeholders to align on project priorities or resolve roadblocks. Coaching individual designers on career growth or project challenges. Presenting the design team's impact and progress in leadership meetings. Refining the design system and ensuring its adoption across teams. U.S pay range
$200,000-$220,000 USD
What Diligent Offers You
Creativity is ingrained in our culture.
We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.
Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us.
Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies:
Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.