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Lovisa

Retail Store Manager- Chandler Fashion Center Job at Lovisa in Chandler

Lovisa, Chandler, AZ, United States, 85249

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Retail Store Manager

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:
  • Drive sales targets through effective team leadership and strategic planning
  • Analyze sales data to identify trends and opportunities
  • Implement and monitor KPIs to ensure store productivity
  • Lead by example in delivering exceptional sales performance
Team Leadership & Development:
  • Recruit, train, and develop store staff
  • Create succession plans to develop future leaders
  • Conduct performance reviews and provide coaching
  • Build and maintain a passionate, customer-focused team
Operations & Merchandising:
  • Ensure optimal inventory management and stock control
  • Implement loss prevention strategies to minimize shrink
  • Execute visual merchandising standards to maximize sales
  • Oversee opening and closing procedures
  • Maintain store presentation and cleanliness standards
Customer Experience:
  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty
Business Administration:
  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges
Required Qualifications:
  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred
You'll Excel If You:
  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail