Swoon is hiring: User Experience Writer in Deerfield

Title: UI/UX Writer

Location: Deerfield, IL - Hybrid (3 days onsite)

Duration: 3 months (likely to extend/convert)

Pay Rate: $50/hour W2 + Benefits

Job Description:

A leading company is seeking a UI/UX Writer to support digital health initiatives. This role will focus on crafting optimal, user-friendly experiences across digital platforms. The ideal candidate is a self-motivated writer with a passion for user-centered content, ensuring clarity, consistency, and accessibility.

Key Responsibilities:

• Collaborate with Product Development, Stakeholders, Researchers, Clinical, Legal, and UI/UX Design teams to develop on-brand, clear, and concise content.
• Maintain awareness of industry trends to ensure the brand remains competitive.
• Manage project timelines, milestones, and internal workflows to ensure timely delivery.
• Participate in team meetings to align content strategy with business goals.
• Identify and resolve roadblocks impacting project execution.
• Ensure language consistency across all omnichannel touchpoints, including:
• Desktop, mobile, and app experiences
• Calls-to-action, navigation, and headers/headlines
• Instructional text, error messages, and system feedback
• Marketing-driven upsells and value propositions
• Accessibility support, SMS, and push notifications

Qualifications (Required):

• Bachelor’s degree
• 5+ years of writing experience
• 2+ years of UI/UX writing experience
• Proficiency in Microsoft Office and Figma

Qualifications (Desired):

• Bachelor's degree in writing, editing, copywriting, advertising, communications, journalism, or related field
• Experience in a creative agency or large corporate environment
• Ability to present ideas effectively to stakeholders and senior management
• Healthcare industry experience
• Experience working within and evolving brand editorial guidelines
• Familiarity with technical documentation for customer-facing UI

Interview Process:

• Initial screener with the hiring manager
• Second-round panel interview with team leaders

Portfolio required for submission.