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ServiceNow

Designer Digital Experiences Content

ServiceNow, Chicago

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Job Description:

The Designer has a unique understanding of strategy and a talent for creative development and meticulous execution. This role will work collaboratively across the organization, as well as work independently. Some jobs will require you to collaborate with an external agency to partner with on your ideas and visions, while others will require hands-on efforts with internal teams. A digitally native craftsperson and expert in concept development, the designer will deliver high-quality projects that help drive both the brand experience and demand generation. You must have an exceptional visual design portfolio; brand and digital design experience is a must.

Responsibilities

  • Work closely with the Creative Director and teams to concept, develop and execute world-class digital experiences and campaigns.
  • Partner with a variety of stakeholders across the company to bring our brand to life in new and engaging ways in both traditional media and digital experiences.
  • Create scalable systems and guidelines for corporate ID (Core visual ID, Events, Workplace, Social, etc.)
  • Develop creative ideas that meet project KPIs; test and iterate when necessary.
  • Work cross-functionally with key marketing leads to present creative concepts and solutions against briefs.
  • Ensure the consistency of the brand and highest quality of design across all projects.
  • Keen understanding and passion to learn about and share insights on design and industry trends.
  • Ability to think big while operating at the finest level of detail.
  • Must be a self-starter while being comfortable collaborating with teams, freelancers, agencies, and production partners.

Qualifications:

  • BA or BFA in Art/Design or other related design discipline.
  • 8 years of experience with 5 years in art direction and design in a creative agency or in-house team; B2B / tech experience is a plus.
  • Experience developing projects with creative agencies and internal creative groups; global experience is a plus.
  • Experience in digital and campaign brand creative with a rich portfolio of best-in-class work.
  • Outstanding presentation skills and proven ability to produce and pitch presentations to teams, agencies, and leadership.
  • Hands-on expertise in developing design solutions and campaigns across all major digital mediums, websites, display, advertising, film, and content marketing.
  • Expert knowledge of creative process (discovery, positioning, brand direction, socialization, activation).
  • An expert crafts person that is close to their tools and understands how to build and scale world-class digital experiences.
  • Digital-native, a person that lives and breathes digital media and is tapped into the forefront of everything social and digital culture both as a consumer and content creator.
  • Expert knowledge with all digital creative software tools (Creative Cloud, Figma, Miro).
  • Strategic thinking with exceptional communication skills, ability to build support for creative concepts and ideas across varying stakeholders.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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