User Experience Designer Job at Metasys Technologies in New York

This range is provided by Metasys Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80.00/hr - $86.73/hr

Location: New York, NY (hybrid- in- office 3 days, 2 days remote per week)

The UX Content Strategist will drive creation of the right content solutions, ensuring that digital experiences are relevant, organized and meaningful. The person will develop plans for how content should be developed and managed. This person will champion the customer by driving the development of the information they need, when and how they need it, in a trusted voice that makes them feel understood and empowered. Content Strategists work side by side with UX strategists, UX/UI designers, UX researchers, developers and product leaders to create desirable and compelling user experiences.

Key Responsibilities:

1. As an expert practitioner, embed with cross-functional teams to define the content strategy to improve user experiences and execute against their strategic priorities.
2. Based on user insights and business priorities, drive the definition of a clear and actionable strategic direction for development and management of content for the product.
3. Develop plans for content, contribute to information architecture and navigation decisions, create taxonomies and content models as needed.
4. Advocate for how content can be used to create lasting and meaningful relationships with users.
5. Uphold brand and tone of voice integration and evolution as needed.
6. Create messaging strategies and outlines.
7. Create content appropriate for the user personas.
8. Ensure that content is implemented to deliver against the strategy, driving development of crisp, compelling user interface copy for wireframes, prototypes and any other associated assets and channels, delivering a consistent end-to-end experience.
9. Use data and customer feedback to measure the effectiveness of the content strategy and pivot as needed.

Essential Business Experience and Technical Skills:

1. 6+ years of experience in content strategy working with websites, apps and email.
2. Deep familiarity with best practices for organizing and tagging content and understanding how to efficiently structure content for copywriters and authors.
3. Analytical skills for interpreting user research and analytics to inform content ideas. Passionate about taking data and designing elegant content solutions.
4. Understands human-centered design principles and is passionate to contribute to design projects.
5. Passion for storytelling and the ability to review, edit and recognize quality content – copy and creative asset execution.
6. Ability to collaborate effectively within a multi-functional team and act as a strategic partner in product decisions.
7. Experience working in iterative processes and in an agile environment.
8. Excellent communication, presentation and facilitation skills.
9. Proven ability to build consensus and work effectively within multi-functional teams.
10. Strong record of success in working on complex, multi-dimensional programs.
11. Ability to take initiative, think strategically, connect dots across multiple threads and drive results.
12. Proficiency in design and collaboration tools such as Adobe XD Cloud, Figma, Miro, etc.

Required Skillsets/Experience:

• 6+ years of experience in content strategy working with websites, apps and email.
• Demonstrated experience with portfolio included in submission. Information architecture, metrics, site navigation, and content blocking, content audit, concept design, and design execution showcased in portfolio.
• Solid understanding of human-centered design, UX research, UX design.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Art/Creative, Consulting, and Writing/Editing

Industries

Insurance, Insurance and Employee Benefit Funds, and Banking