UI Developer/ Messagepoint Developer / Software Engineer Job at Eagle Eye Techno

Title UI Developer/ Messagepoint Developer / Software Engineer

Hybrid 3 days onsite per week

Location-Manhattan, NY or Clinton, NJ - Local

Client New York Life Insurance (NYLI)

Experience required 12 yrs

Must to have: Minimum 12+ years of development experience + Minimum 3- 4 years of messagepoint platform experience + familiarity with scripting languages (eg. Javascript)

Additional Info about Messagepoint:

• Messagepoint is a tool - more specifically, a customer communications management (CCM) platform. It is a software solution designed to help businesses manage, automate, personalize, and deliver customer communications across various channels like email, SMS, print, and web.
• It is commonly used in industries such as finance, insurance, healthcare, and utilities, where customer communications need to be personalized, compliant, and delivered at scale.

Role:

Message Point Developer

Employment Type:

Contract

Work location:

New York Manhattan or Clinton , NJ

Work mode :

Hybrid 3 days from Office

About the Role

A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.

Job Responsibilities

Development on Messagepoint platform:

• Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
• Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture.
• Troubleshoot and resolve issues related to Messagepoint templates and workflows

Content Management:

• Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.

Workflow Automation:

• Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.

Data Integration:

• Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content.
• Experience with integrating Messagepoint into enterprise-level systems via APIs and web services

Channel Management:

• Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.

Testing and Quality Assurance:

• Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.

Deployment and Maintenance:

• Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
• Optimize template performance for large-scale deployments

Mandatory Skills

Minimum 12+ years of work development experience and atleast with3- 4 years of messagepoint platform experience

Required Education

• Bachelor's degree in computer science, Electrical Engineering, or related field.

Required Experience

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features, APIs, and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.

Travel Requirement (%)

• NA