Eagle Eye Technologies is hiring: UI Developer/ Messagepoint Developer / Softwar
Eagle Eye Technologies, New York, NY, US, 10278
Job Description
Title UI Developer/ Messagepoint Developer / Software Engineer
Hybrid 3 days onsite per week
Location-Manhattan, NY or Clinton, NJ - Local
Client New York Life Insurance (NYLI)
Experience required 12 yrs
Must to have: Minimum 12+ years of development experience + Minimum 3- 4 years of messagepoint platform experience + familiarity with scripting languages (eg. Javascript)
Additional Info about Messagepoint:
- Messagepoint is a tool - more specifically, a customer communications management (CCM) platform. It is a software solution designed to help businesses manage, automate, personalize, and deliver customer communications across various channels like email, SMS, print, and web.
- It is commonly used in industries such as finance, insurance, healthcare, and utilities, where customer communications need to be personalized, compliant, and delivered at scale.
Role:
Message Point Developer
Employment Type:
Contract
Work location:
New York Manhattan or Clinton , NJ
Work mode :
Hybrid 3 days from Office
About the Role
A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.
Job Responsibilities
Development on Messagepoint platform:
- Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
- Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture.
- Troubleshoot and resolve issues related to Messagepoint templates and workflows
Content Management:
- Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.
Workflow Automation:
- Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.
Data Integration:
- Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content.
- Experience with integrating Messagepoint into enterprise-level systems via APIs and web services
Channel Management:
- Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.
Testing and Quality Assurance:
- Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.
Deployment and Maintenance:
- Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
- Optimize template performance for large-scale deployments
Mandatory Skills
Minimum 12+ years of work development experience and atleast with3- 4 years of messagepoint platform experience
Required Education
- Bachelor's degree in computer science, Electrical Engineering, or related field.
Required Experience
Proficient in Messagepoint platform:
- Deep understanding of Messagepoint features, APIs, and architecture.
Programming Skills:
- Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.
Data Management:
- Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.
Travel Requirement (%)
- NA