Director, Visual Creative Planning - Home Job at Macys in New York

Be part of an amazing story.

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.? 

Job Overview

The Visual Creative Director will drive sales, profit and an extraordinary customer experience by leading and developing strategies that bring Macys Own Your Style to life through creating and communicating compelling visual presentations that support a family of business. As the visual creative director, you will be a strategic partner to GBM and DBMs of a family of business and will be the CEO for bringing fashion, style and trend strategies to life in stores.  You will provide direction to store teams on how to interpret and implement initiatives based on business opportunities, architecture, traffic flow and a balance of art and science.

Essential Functions

• Lead team through creative process to conceptualize and design all visual merchandising components for specific family of business.


• In partnership with Fashion Office provided style and fashion inspiration on a monthly and seasonal cadence. Leverage own knowledge and curiosity for current fashion, styling and trends along with a passion for creating an inspiring customer experience. Utilize latest technologies, industry trends and research to source new presentation concepts. 


• Support the field structure by providing coaching, training and feedback to ensure product knowledge, visual execution and standards are implemented to Macys brand standards.


• Build strong working relationship with internal cross-functional business partners and external business partners. Collaborate with Marketing, Fashion Office, Merchants and Vendor Partners on overall direction to capture fashion, trend, Holiday campaigns and gift-giving events.


• Communicate and manage all timelines, deliveries and installations which includes interfacing and coordination between both internal and external partners.


• Manage and maintain cost controls for budget of each project.


• Develop and nurture a growth mindset supporting the evolution of Macys culture through active mentoring and coaching across the organization.


• Create and foster career development and growth paths for direct report team members in alignment with company and personal objectives, building upon experience and passions to realize talent potential.


• Assist direct reports and align cross-functional business partners with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered.


• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities 

Qualifications and Competencies

• Bachelors degree and 5-7 years relevant experience preferred. Proven experience in creating/designing store presentations and understanding space utilization.


• 5+ years of experience managing a team.


• Experience in sourcing and collaborating with high quality vendors for props, displays and pop-up environments.


• Strong leadership profile and excellent negotiation skills.


• Results-driven with a strong sense of urgency and excellent follow-through.


• Demonstrate flexibility, creativity and problem-solving skills.


• Must be proficient in InDesign, Illustrator, Photoshop, SketchUp and Excel.


• Must have a strong interest and curiosity for design, art, interiors, theater, graphic design, etc.


• Must have a strong understanding of the retail market, visual merchandising principles in relation fashion, trend and customer experience.


• Ability to read, write and interpret instruction documents, communication packets, and procedure manuals.


• Excellent listening, written and verbal communication skills with the ability to interact with all levels of management.


• Strong analytical and creative thinking skills.


• Must be able to work independently with minimal supervision.


• Ability to independently organize multiple projects and prioritize workload to meet deadlines.

.What We Can Offer You 

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.  

Some additional benefits we offer include: 

• Merchandise discounts 


• Performance-based incentives 


• Annual merit review 


• Employee Assistance Program with mental health counseling and legal/financial advice 


• Tuition reimbursement 

 Access the full menu of benefits offerings here

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.