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UnitedHealth Group

Sr. Communications Specialist - National Remote

UnitedHealth Group, Eden Prairie, Minnesota, United States, 55344

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start

Caring. Connecting. Growing together.

We are seeking a marketing communications manager for the end-to-end project management of communications that help educate members about their Optum Rx pharmacy benefits. This role will support the design, development and deployment of formulary and plan change campaigns while meeting business and client requirements. This position requires solid project management skills and experience leading and executing creative projects across multiple channels. This role will identify and initiate process improvements and engage cross-functional teams to meet deliverables and deadlines. The communications manager will also build relationships with internal stakeholders and support a consumer-centric approach in the development and execution of member communications across all lines of Optum Rx business.

Additionally, the ideal candidate must be incurably curious and demonstrate an unlimited drive to learn our complex PBM and pharmacy businesses. The candidate's primary focus will be getting to know our clients and members' needs and then translating that knowledge into actionable member communications and campaigns. Candidates should thrive on proactively seeking new insights, identifying creative solutions, seeing multiple projects through to completion, and measuring results.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Manage the end-to-end creative build and execution of communication projects-this includes defining stakeholder requirements, creating content, incorporating stakeholder revisions, providing direction to creative partners, adhering to communication standards, and ensuring timely delivery of work product

Contribute towards communication strategies that fulfill business needs; add value to strategic brainstorming sessions; provide suggestions for the development of tactical deliverables and translate objectives in a well-articulated creative brief

Own the development of well-articulated creative briefs-engage key stakeholders to gather insights, establish requirements, gather insights, achieve buy-in and socialize with leadership

Assist with reporting; monitor the execution status of communications projects, report on outcomes and performance against targeted KPIs

Develop communications tailored to specific medium and audience requirements; consult on creative development and make recommendations for adapting style, tone and design to optimize the effectiveness of the message based on an understanding of audience and channel

Collaborate with stakeholders to define campaign and material messaging needs while aligning to the needs of the business and member experience best practices

Monitor feedback on communications and address questions or concerns as appropriate; follow up with internal and external stakeholders

Help identify, initiate and report on process improvements that streamline the fulfillment of deliverables and enhance bandwidth for new project streams; document processes and educate team members on new systems

Manage project expenses-gather estimates, obtain approvals, track costs against budget and submit invoices for payment

Maintain communication assets using established protocols for managing communication inventory; interface directly with marketing operations and fulfillment teams

Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

3+ years of marketing and communications project management experience

Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications:

Cross-functional team experience in a healthcare environment or with a creative agency

Experience in a highly-matrixed organization

Excellent writing, proofreading, and presentation skills

Self-managed but proven ability to work both independently and with a cross-functional team

Proven ability to report on and manage multiple projects effectively

Demonstrated ability to be flexible and work with ambiguity

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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